TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
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Slight smoke or odor during | 1. | Residues from manufacturing | 1. | Problem will stop after a few | |||
initial operation | 2. | processes and log curing | 2. | hours of operation |
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| Not enough air | Check burner for dirt and | ||||
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| debris. If found, clean burner | ||
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| (see Cleaning and Mainte- | ||
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| 3. | Gas regulator defective | 3. | nance, page 27) |
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| Replace gas regulator | |||||
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| Fireplace produces a whistling | 1. | Turning control knob to HI | 1. | Turn control knob to LO |
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noise when burner is lit |
| position when burner is cold |
| position and let warm up for | |||
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| 2. | Air in gas line | 2. | a minute |
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| Operate burner until air is | |||||
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| removed from line. Have gas | ||
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| line checked by local natural | ||
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| 3. | Air passageways on fireplace | 3. | gas company |
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| Observe minimum installation | |||||
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| 4. | blocked | 4. | clearances (see page 10) | ||
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| Dirty or partially clogged | Clean burner (see | Cleaning | |||
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| burner orifice |
| and Maintenance, | page 27) | |
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| or replace burner orifice | ||
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White powder residue forming | 1. | When heated, vapors from | 1. | Turn fireplace off when using | |||
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet | |||
walls or furniture |
| cleaners, etc. may turn into |
| cleaners or similar products | |||
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| white powder residue |
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Moisture/condensation noticed | 1. | Not enough combustion/ven- | 1. | Refer to Air for Combustion | |||
on windows |
| tilation air |
| and Ventilation requirements | |||
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| (page 6) |
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Remote does not function (Re- | 1. | Battery is not install. Battery | 1. | Replace | |||
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| power is low |
| receiver and remote control | |||
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Fireplace produces a clicking/ | 1. | Metal expanding while heating | 1. | This is common with most | |||
ticking noise just after burners |
| or contracting while cooling |
| fireplaces. If noise is exces- | |||
are lit or shut off |
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| sive, contact qualified service | |||
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| person |
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www.desatech.com | 31 |