TROUBLESHOOTING
Although the manufacturer has attempted to ensure that your grill will operate properly and satisfactorily, some- times problems do arise. The following troubleshooting guide lists several possible problems and their probable cause and solution.
Problem | Cause | Solution |
Burner will not light. | Gas injector not inserted in venturi tube. | Realign/engage gas injector with the venturi tube. |
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| Clogged gas injector. | Remove gas injector from gas control assembly |
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| and clean. |
| Obstruction in gas line. | For propane models, ensure gas valve on cylin- |
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| der is OFF. Remove flexible hose and blow out |
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| any debris. |
| Spider webs in venturi tubes. | Clean venturi tubes. See Maintenance Section. |
| Misalignment of collector box and burner. | Position electrode properly. Clean collector box. |
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| Out of gas. | Refill LP gas cylinder. If natural model, turn on |
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| gas at source. |
| Dead battery. | Replace with AA Alkaline battery. |
Inadequate grill temperature. | Poor combustion. | Adjust air shutter. |
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| Misalignment of venturi tube and gas injec- | Realign/engage gas injector with the venturi tube. |
| tor. |
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| Inadequate gas pressure. | Contact gas supplier for assistance. |
| Incorrect orifice/valve setting. | Refer to gas conversion instructions in this |
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| manual. |
Flames off the burner. | Cold grill. | Preheat grill at least 5 minutes on HI with the grill |
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| lid open. |
| Misalignment of burner tube and gas injec- | Realign/engage gas injector with the burner tube. |
| tor. |
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| Poor combustion. | Adjust air shutter. |
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| Extreme wind. | Turn or shield grill. |
Yellow flames. | Air shutter improperly set. | Open air shutter. |
| Spider webs in venturi tubes. | Clean venturi tubes. See Maintenance Section. |
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| Seasoning salts on burner. | Clean by washing burner with mild detergent. |
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| Oil film on burner. | Allow burner to operate on HI for |
Low heat with knob in "High" posi- |
| Check for proper gas supply and pressure. |
tion. |
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| If using L.P. gas, check for empty tank. |
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| Check for kinks in supply line. |
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| If only one burner appears low, clean burner, |
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| clearing ports of any obstructions. |
Infrared back burner won't light. |
| Check the burner inlet for obstructions. |
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| Grill may be in a dusty area. Move to a less dusty |
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| area if possible. |
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