
TROUBLESHOOTING
| PROBLEM | CHECK | SOLUTION | |
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| Burners burn with a yellow or | Inspect Spider/Insect screens for possible obstructions.. (Blockage | Clean Spider/Insect screens.. (See “ANNUAL MAINTENANCE” | |
| orange flame, in conjunction with | of holes..) | section) | |
| the smell of gas (This is normal for | 
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| the burner lighting tube). | 
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| Symptoms: | The excess flow safety device, which is part of the barbecue to | To reset the excess flow safety device turn all burner control | |
| Burners do not light.  | cylinder connection, may have activated.. | knobs and the cylinder valve off.. Disconnect the regulator from the | |
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 | cylinder.. Turn burner control knobs to HI.. Wait at least 1 minute.. | ||
| have a small flickering flame in the | 
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 | Turn burner control knobs to OFF.. Reconnect the regulator to the | ||
| HI position.  | 
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 | cylinder.. Turn cylinder valve on slowly.. Refer to “MAIN BURNER | ||
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| Barbecue temperature only reaches | 
 | IGNITION”.. | |
| 250° to 300° in the HI position. | 
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| Burner does not light, or flame is | Is LP fuel low or empty? | Refill LP cylinder.. | |
| low in HI position. | 
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| Is fuel hose bent or kinked? | Straighten fuel hose.. | ||
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 | Does Burner light with a match? | Clean burners.. (See “MAINTENANCE” section) | |
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 | Did you use the snap igniter several times until the main burner lit? | Make sure to hold the control knob in for two seconds after | |
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 | (See “MAIN BURNER IGNITION”) | snapping the igniter and seeing the orange flame from the burner | |
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 | lighting tube.. | |
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 | Does the igniter work (Do you see a spark when you repeatedly | Try manually lighting the burner (refer to “MAIN BURNER | |
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 | use the snap igniter)? | MANUAL IGNITION”).. Call customer service.. | |
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| Experiencing  | Are you preheating barbecue in the prescribed manner? | All burners on HI for 10 to 15 minutes for preheating.. | |
| m CAUTION: Do not line | 
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| Are the cooking grates and Flavorizer® bars heavily coated with | Clean thoroughly.. (See “CLEANING” section) | ||
| the bottom tray with | 
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| aluminum foil. | Is the bottom tray “dirty” and not allowing grease to flow into catch | Clean bottom tray.. | |
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 | pan? | 
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| Burner flame pattern is erratic. | Are burners clean? | Clean burners.. (See “MAINTENANCE” section) | |
| Flame is low when burner is on HI. | 
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| Flames do not run the whole length | 
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| of the burner tube. | 
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| Inside of lid appears to be “peeling.” | The lid is porcelain enamel or stainless steel, not paint.. It cannot | Clean thoroughly.. (See “CLEANING” section) | |
| (Resembles paint peeling.) | “peel”.. What you are seeing is baked on grease that has turned to | 
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 | carbon and is flaking off.. | 
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 | THIS IS NOT A DEFECT. | 
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| Cabinet doors are not aligned. | Check the adjustment pin on the bottom of each door. | Loosen adjustment nut/s. Slide door/s until aligned. Tighten nut. | |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®.
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