Samsung 7100 manual Programming Guide

Page 407

OfficeServ 7100 Call Server

Programming Guide

©2007 Samsung Electronics Co., Ltd.

All rights reserved.

Information in this giude is proprietary to SAMSUNG Electronics Co., Ltd.

No information contained here may be copied, translated, tran- scribed or duplicated by any form without the prior written con- sent of SAMSUNG.

Information in this guide is subject to change without notice.

Image 407

Contents Programming Guide Copyright Trademarks Audience Guide ContentsPurpose Console Screen Output ConventionsFirst Edition Reference GuidesRevision History This page is intentionally left blank Instruction SymbolsRestriction Compliance with the National Version Standards Before using the Auto Record featureWhen changing the MMC 506, 807 Table of Contents MMC Programming Overview of Programming Procedure100 STATION-WIDE Timers Assign Trunk Signal414 MPD/PRS Signal System Timers177 Card PRE-INSTALL TAX Rate SetupEnable Technician Program Customer Access MMC NumberAbbreviation List of Figures Overview of MMC Pro Gramming 24B LCD DCS Euro Phone DCS Euro PhonesDS-5038S Phone 2 DS/ITP-5000 Series PhonesDS/ITP-5014D/5021D Phone DS-5014S/5007S Phone Using large LCD Phones Station Lock Station Level ProgrammingStation Level Programming list MMC No MMC NameSystem Related MMC list Operator Level ProgrammingStation Related MMC list Trunk Related MMC list Group Related MMC list Timer and Tone Related MMC listTables, Codes, AA, Dect and VM MMC list MMC No MMC Name Tables, Codes, AA, Dect and VM MMC list MGI DSP Options SYS. I/O ModeTechnician Level Programming list OptionsMaintenance Busy Wlan ConfigurationAlarm Reporting System Alarm AssignmentsAssign ADD on Module Alphabetically arranged Programming list MMC Name MMC NoBSI RF Carrier Confirm Outgoing Call Hardware Version Display Pickup Groups System SIO Mode VoIP Access Code MMC VoIP IP Table Phone Function Program List by FunctionVoIP Function Networking FunctionMMC Program No Program Description Wlan FunctionLCR Function 12 VoIP Function Programming listAuto Attendant/Voice Mail Function Hotel Function Diagnosis FunctionPage MMC Programming Type Description Station LockALL Stations Unlocked Assign Station COS Assign COS ContentsALL Station Passcodes Default passcodesChange User Passcode Type Call ForwardNone STATION-WIDE Timers System TimersTo answer the C.O. call automatically SET Answer ModeALL Phones Ring Select all phones Dial 0, 1 or 2 to change ring mode Dial Volume Up/Down keysStation Name Display shows Dial station number.e.g Program Buttons Station Speed DialAssign Speed Block Station Speed Dial Station Speed Dial NameKEY Extender Key Feature ExtenderSystem KEY Programming When using the Right Soft buttonCopy KEY Programming Station KEY ProgrammingStatus Description Station StatusAssign Station to page Zone Pickup GroupsAssign BOSS/SECRETARY Assign Station GroupCountry Western Clock 12 Hour Display Lower Case Mode DescriptionDate Display Assign Date and Time Station ON/OFF Feature Default DescriptionEnblock 2LCD OFF See Description Some Options Depend on CountryNot CONT.CID Auto ANS CO OFFAssign COS Contents Frequency Phone VolumePhone Ring Tone Today Alarm Reminder ClockAlarms are Notset NotsetAlarm and Message View Memo Number Phone Volume Dial volume type.e.g No Messages Selected SET Programmed MessageAlarm and Message Alarm Reminder Clock Blank Message Edit Text MessageConference Group Allow Group Conference Assign Review Block Caller ID DisplayNumber First Allow Caller IDOption Description Large LCD OptionsMMC 719 Idle Display Language Phone LanguageEnglish None News Display Speed Statein Answer ModeExecutive State Exec StateRelated Items Invalid Feature DescriptionShow License Status Change Customer Passcode DisableSYSTEM-WIDE Timers Open Customer ProgrammingPasscode Change Customer PasscodeWlan Regst Change Feature PasscodeRing Plan Disa Alarm Alarm CLR Dect Regst Assign Disa Trunk Ringing Device Description When setting the MMCAssign UA Device Common Bell ControlAssign UA Device Common Bell ControlContinuous Unassigned Assign Loud BellWith Tone BARGE-IN TypeNo BARGE-IN No BARGE-IN1VMAA, 0NORMAL When using the MMCAssign VM/AA Port Normal PortData Ring ICM RingICM Ring CO RingMasternone Assign ADD-ON ModuleCustomer ON/OFF PER Tenant Option Default DescriptionDid ERR Tone OFF CancelVPN Enable OFF ICM EXT FWD OFFTRK Moniter OFF CleanedSGR ALL OUT OFF Chain FWDALL Voip Realrbt OFFCO-CO TM ALL OFF Smdr LOG OFFDial option number.e.g Station Group Door Ring AssignmentALL Ring Plans Disa Alarm Ringing StationAuto Print OFF Traffic Report OptionDial 0 for manual or 1 for automatic print Relay Type Voice Isdn Service TypeNormal Station Extension TypeDial 0 5 to select station type Extension Type FAX PairMessage no WAKE-UP AnnouncementAA Group None Message no None Group Busy None AA GroupEnter the AA group number Customer ON/OFF PER Station LCR Time Table LCR Digit TableAssign Station COS Enter the next ring plan class of service.e.g KEY Extender Pickup GroupsNo Pickup Groups Assigned Assign BOSS/SECRETARY Dial YES ANS YES Assign EXTENSION/TRUNK USECopy Station Usable Account Code Assign Forced CodeHOT LINE/OFF Hook Selection Assign Trunk MOH Source Assign Background Music SourceTone Assign Station MOH SourceLCR Route Table LCR Class of ServiceLeast Cost Routing COS SND Allow Caller IDRCV YES SND YES RCVDisconnect Confirm Outgoing CallConfirm Tone Customer SET Relocation IDCS 28D Relocate48B 64B IDCS Allowed 12B 24B 28D 18DSLT Euro 6B Euro 12B Euro 24B 48B AOM 64B AOM STATION/TRUNK USE Group Copy Station UsableDial YES Assign STATION/STATION USECadence Distinctive RingingTone Dial trunk or station number.e.g MMC Branch GroupEXT Preset Forward no AnswerWhen using PRE FWD Busy option in MMC INTDial call type 0, 1 or 2.e.g PRI Options Calling Party NumberEmpty BRI OptionsRingback Tone Message Customer ON/OFF PER Trunk Display show ALL Trunks CO Line Trunk LINE/PBX LineDial Pulse Type Trunk Dial TypeALL Trunks Dtmf Dtmf TypeClass Description Trunk Toll ClassALL Trunks F-STN Enter day toll class.e.g., 2 for CLS-B Station Name Trunk NameEntering Numbers Trunk CO TEL NumberAssign Ring Plan Time ALL Trunks Ring Default Operator GroupTrunk Ring Assignment Forced Trunk Release Assign Trunk MOH Source Follows Trunk Trunk Status ReadTrunk Toll Class Customer ON/OFF PER TrunkTrunk LINE/PBX Line Trunk Dial TypeALL Trunks Normal Assign Disa TrunkImmediate Start Assign Trunk SignalSignalling condition type MPD 414 MPD/PRS SignalNonenormal PRSMMC TRUNK-WIDE TimersReport YES Report Trunk Abandon DataALL Trunks Report YES Report noCRC4 on 417 E1/PRI CRC4 OptionMode BRI and PRI Card RestartBRI Options Channel ANY YES Power Feed no Display shows first BRI channel MSN Digit Calling Party NumberTrunk CO TEL Number BRI & PRI Card RestartSame Connid PRI ModePRI Options NormalDial first PRI trunk number in PRI card.e.g CW YES OPT Accept MSN DigitALL Ring Plans COS Trunk COSALL TRK COS Trunk 423 S/T ModeBRI S0 Mapping BRI S0 Mapping Normal Trunk CID TrunksTrunk Gain Description Trunk Gain ControlAssign TRUNK/TRUNK USE SET H-TRK Default Data Action DisplayCosting Dial Plan Cost RateALL TRUNKS/ALL Dial Plans ALL Cost Rates Assigned Display trunk connection status Connection StatusDisplay trunk status in conference Station Status Trunk TMC Gain 437 16TRK Gain Control Default Data ActionSee Description Counter Default DescriptionSYSTEM-WIDE Counters Enter number from above list.e.g Timer Name Default Range Unit Description System TimersConfirm Tone TM Display Delay TMCO Confirm Time CO-CO DisconnectHOK Flash MIN TM MCL Delay TimeFirst Digit Time HOK Flash MAX TMOhva Answer Time Power Down TimeMS LED on Time OFF Hook Ring INTWhen timers value is ‘0’ See Description Some Timers Depend on CountryDisplay shows first timer value STATION-WIDE Timers Call Forward Description Range TRUNK-WIDE TimersDisa Answr Conn Delay151 Pulse PER Second Pulse MAKE/BREAK RatioMAKE/BREAK 33 Make Pulses PER Second 10 PPS MAKE/BREAK RatioType Description Range Assign Date and TimeUnit milliseconds When changing the MMCTone Cadence Terrupt Start Time End Time Assign Ring Plan TimeRing Plan Start None END NoneUnit Cost PER MP Call CostUnit Cost PER MP 0200 PENCE, Call Cost Rate 100 Percent Display DescriptionSLI Ring Cadence 160 Interrupted MSG Waiting Lamp CadenceInterrupt LED 1000MS-ON 1000MS-OFF No Holiday Assigned Follows Ring Plan Holiday AssignmentCheck in END TM Hotel TimerRoom Clean Time Check OUT TimeTone Source Assign Date and Time Daylight AssignmentNo YY Start END Assign Operator Group Type 2 UCD Assign Station GroupType 1 UCD Groups Calls to a group Normal Group Dial next feature option and continue Station Group Name Trunk group Assign Trunk GroupLCR Programming No Stations Assigned Assign Station to page ZoneAssign External page Zone System 200 Entries Stations 1 Block Assigned Assign Speed BlockAssign System Speed Dial Station Speed Dial NameUCD Options WRAP-UP Time Final DestinationRing Next Time UCD Recall TimeGroup Busy Next Auto LOG OUTAlloutæfinal Agent PIN noPress Volume button to select UCD group or dial Smdr Options Assign Review BlockPhones 10 Bins Call LOG Block Allow Text Messaging Allow Group Conference Assign TRUNK/TRUNK USE STATION/TRUNK USE GroupALL Stations ALL Trunks None Assign STATION/STATION USEMGI Group Display shows the first available option MGI User Copy COS Contents Assign COS Contents Forward YES Feature YESFlash YES FOLLOW-ME YESSET Rloc REM. Hold YESRNG Plan YES Secure YESDial COS.e.g ALL Entries are SET to Toll Deny TableToll Allowance Table Toll Deny Table Entries SET to Z Entries SET to Assign Wild CharacterANS/RLS Assign System Speed DialNo Names System Speed Dial by NameAssign System Speed Dial Assign Forced Code Authorization CodeAccount Code Special Code Description Toll Pass CODE/SPECIAL Code TableToll Restriction LCR Digit 0001 Digit LCR Digit 0005 Digit LCR Digit TableLCR Time Table LCR Route Table LCR Class of Service NOF DEL DGT LCR Modify Digit TableDigit String KEY Option Description Max. No. of Digit EntriesEnter digits to be appended.e.g Name Did Number and Name TranslationDGT PRIEnter valid index numbere.g., 005 via dial keypad Enter call wait option via dial keypad Leave a Message On Vacation Gone Home Programmed Station MessageCCC Option UK LCR OptionNetwork Code PIN CodeLCR Modify Digit Table UCD Options UCD Agent IDMY Area Code Idle Display Copy KEY Programming Save Station KEY Programming RestoreStation KEY Programming BILLHotel FeatureBOOTHHotel Feature Isdn Supplementary Service Message CancelPath Replacement Easy Alarm SET toVoice Mail Administration System AlarmsTimer Headset Mode Universal AnswerEnter selected station number.e.g EU 6B Sets System KEY ProgrammingType of Phone Description BTN SetsSee Default Data in MMC Type of Dial No Description Dial Numbering PlanWlan Dial no Virt EXT Dial noMGI Dial no IP STN Dial noCredit None Chout NoneChoice None Conf Conference Conp None Connected Name DisplayRTO None Ring Plan Time Override Selfid Self System ID Reject None Ohva Reject Ring Plan RSVSee Description Feature Codes Depend on Country Dial option number to make selection.e.g Smdr Options KEY MMC IN/OUT IncomingAnswer Intercom CallDial the option number.e.g System Version Display CID Translation Table Station Pair When changing the COSMMC 749, Rate Calculation Table Costing Dial PlanCost Rate Currency values£ or € Rate Calculation TableALL Cost Rates no Data Dial option number 0-4.e.g ALL Options are no VM Card RestartMBX Download ALL Stations YES ALL Groups no Assign MailboxAuto Record Dial VM number via dial keypad 5000 Restart VM HaltThreshold 80% VM AlarmNot Used When the first Built-In Voice Mail port is used for VmmohAssign Vmmoh IN/OUT VM IN/OUTALL Ring Plans DAY VM DAY/NIGHTREJ CLI RingingCLI Allow Caller ID Code Description Item Cost TableNo Entries Enter valid code numbere.g., 02 via dial Value TAX Rate SetupALL Rates are % TAX RateEnter the tax rate or value via dial keypad ALL Rates are 100% Room Cost RateSecond LCR Option Description DefaultNumber Plan LCR ClassLCR Time LCR RouteEnable Technician Program Change Technician Passcode Default PasscodeCustomer Access MMC Number SVMi TX Level and GainAction Display When a card is removed and a different type card is inserted Card PRE-INSTALLAre YOU SURE?NO Phone Volume Level Phone Volume Control21D Depends on Phone Typeshown for 21DProc Halt ProcessingSystem Restart are YOU SURE?YES Reset SystemClear Memory Fast RestartSET Country Code FAX Pair Hotel TimerTAX Rate Setup Hotel OperationCopy to Mcdb Customer Database CopyClear Mcdb Copy to SramIf you select YES, the display shows Program Download File Name Description MC File ControlPress Volume button to confirm program type Ethernet Parameters Assign System Link IDAssign Network Trunk Assign Network COSNormal Assign Network TrunkBTN LCD Virtual Extension TypeBTN SET Large SETEnter virtual extension number Assign Network COS Dial the class of service number.01-30 Network Dial Translation Enter YES/NO to assign Mailbox to remote Assign Networking Options Dial the option number Priority 1 C1-S0 Priority 2 C1-S1 Priority 3 Self Assign System Reference ClockLAN Printer Parameters Enter type of data to be printed Parameter Description Ethernet ParametersEthernet Parameters CTI Server AddrDisplay shows the system IP address MGI Parameters IP Type Private IP only Version Card Reset noVoIP Access Code SIP Options Voip IP TableOptions TB00 ENTRY00 MMC 830 System IP Addr ALL Others Empty Voip Access CodeWhen changing IP VoIP IP Table834 H.323 Options Parameter Description DefaultGateway Call ID Fast Setup Disable Fast Setup Enable MGI DSP Options RTP CHK TM OutbandTOS Field FAX RetryMGI Parameters 836 H.323 GK Options GK Registered GRQ SendUSE Multi E.164 ListsSIP Options GEN.NO Port Signal PortProvisional INV.NO RespGW Domain Registered GW ServiceTimer 0NONE, 1UPDATE, 2REINVITE Server SIP315 SIP User Private IP Addresses IP Phone Information Time Zone UpgradeJitter BUF MMC 841 ITP DSP Para Down = Phone DataSystem IP Options MGI GroupMGI User MGI DSP OptionsSystem IP Options ITP TX GAIN/HSET CTI Link OptionITP DSP Para SYS DataITP Vers CommandITP TX GAIN/MIC ITP RX GAIN/SPKRShow License Status Wlan Parameters Parameter Description Defaultms When the cursor is on WLAN, press Volume button BWBS=BASIC WBS Range is 0-99900 ms.Default 6000 ms WIP Information Wlan IP/MAC List Wlan ConfigurationWIP Information Wlan IP/MAC ListWlan Configuration Enter WEP KEY values when the WBS WEP SER Only MMC Dtmfr DSP’S CID DSP’S R2MFC DSP’S Conf GROUP’S System Resource DisplayPrint Alarm BUF Alarm ReportingView Alarms Clear Alarm BUFEnter desired option Code Alarm Name Definition MJA MCP2 Error System Fault System Alarm AssignmentsAlarm Notification DSP Error System DSP Fault Code Alarm Name DefinitionLCP/TASK Error LCP or Task Fault Dtrk Error Isdn or E1 card Fault MGI Error MGI card Fault Minor Error Minor Fault with Alarm Buffer saving Minor Error Minor Fault without Alarm Buffer saving ALL OFF Alarm ReportingMaintenance Busy ALL Idle Maintenance BusyDisplay shows busy functions No Diagnostic Time SET Diagnostic TimeLAN Tech Programming LogsNnnn Type Range Virtual Cabinet SETMMC 724 Number Plab MMC 822 VIR.EXT Type MP Card Hardware Version DisplayOnly MMC System Options Auto Update Time System Speed Dial Assign Speed Dial BlockMAX Count Access NUMNode Info TEL NumberInitialize Port AME AAAACD ALGDpim DaslDect DhcpIP-SCP IPCIpdc IPMPCB OPXPAT PBASTA SLISmdr SmtpWLI WANWIM Programming Guide

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