AMX RE-DM4, RE-DM6 manual Software Issues, Using Pass mode, Testing AMX Lighting features

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Appendix B: Troubleshooting

Appendix B: Troubleshooting

Software Issues

The following items address software-related technical support issues and describe the steps necessary to use NetLinx software in Terminal Emulator mode.

Using PASS mode

Use the PASS mode with a computer running capable of connecting to a NetLinx master controller, and the AMX Lighting controller connected as an AxLink device.

Establishing communication with the master controller via terminal or Telnet:

If the master is version 3.21.343 or below, it does not yet have the Radia Eclipse device name in its device table, so Radia Eclipse will show as "Unknown" in the list returned.

1.Type "show device /min<enter>" to get the status of devices online with the controller. This is one way to determine the AxLink device number of the AMX Lighting controller.

2.Enter Pass mode by typing "PASS" followed by the device number.

If the device number of the AMX Lighting controller were 96, you would type "PASS 96".

The whole typed enter pass mode command is PASS 96<enter>, where <enter> means "Hit the enter key".

3.The AMX Lighting controller returns the string ERXON in acknowledgment. If you do not get the pack, you have not communicated or something else is wrong.

4.The master controller returns Entering pass mode in acknowledgement.

5.In order to exit pass mode, you must type ++<esc><esc>, or reboot the NetLinx master controller.

Testing AMX Lighting features

In general, any SEND_STRING valid for the Radia can be used in PASS mode. The ones below are a useful subset.

Testing procedures for AMX Lighting features

To test this

Type this, then press Enter

Result

 

 

 

Communications

1

Status of AMX Lighting channel 1

Curves

AC

Status of All Curves

 

AZ

Status of All Levels

 

AL100

All levels = 100%

 

AL0

All levels = 0

Channels

1L50T9

AMX Lighting channel 1 = 50%

 

2L50T9

AMX Lighting channel 2 = 50%

 

3L50T9

AMX Lighting channel 3 = 50%

 

4L50T9

AMX Lighting channel 4 = 50%

 

5L50T9

AMX Lighting channel 5 = 50%

 

6L50T9

AMX Lighting channel 6 = 50%

Low End Setting

LE?

Pack Status of Low End Trim

Ramping Up

AL100T20

Ramp all up in 20 sec.

Ramping Down

AL0T20

Ramp all down in 20 sec.

Phase Status

Y

Y-OK or Y-FAIL status is returned

RE-DM4 and RE-DM6 RADIA Eclipse Dimmer Modules

79

 

 

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Contents Radia Eclipse Dimmer Modules AMX Limited Warranty and Disclaimer Page Page Table of Contents Radia Lighting System Configuration Pages Initial Level Status Reporting Appendix a AMX Lighting Curves Radia Eclipse RE-DM4 Dimmer Module OverviewSuggested Loads RE-DM4 SpecificationsRE-DM4 Specifications Dimmed SwitchedLine-In Connections RE-DM4 4-pin module connector maleLighting Application for the RE-DM4, Example a RE-DM4 Lighting Application DrawingsRE-DM6 6-channel Integrated Dimmer Module Radia Eclipse RE-DM6 Dimmer ModuleRE-DM6 Specifications Suggested Installation LoadsRE-DM6 Specifications Line-In Connections for the RE-DM6 Lighting Application for the RE-DM6, Method a RE-DM6 Lighting Application DrawingsAMX Lighting Control Equipment FeaturesApplications AMX Lighting Control EquipmentDimmer Accessories Integrated dimmer control modulesDimmer modules Wiring Considerations Power considerationsSpace Requirements Knockout locations RDA-ENC2 used as example ConduitRDA Enclosure Dimensions RDA-ENC2, -ENC4, and -ENC6 enclosure and dimensionsRDA-ENC6B and RDA-ENC12B enclosures and dimensions Distance a to B Mounting AMX Lighting EnclosuresHigh-Voltage Connections Connecting High-Voltage, Single-Phase Input Power and LoadsRDA-ENC6B 120 VAC Single Phase Line Input RDA-ENC6B 120/240 VAC Line Input Single PhaseConnecting High-Voltage Input Power and Loads RDA-ENC6B 120/208 VAC three-phase 4 W + G wiring diagram RDA-ENC6B 120/208 VAC line input three phaseRDC-PFC Power Distribution And Line Input References RDA-ENC6B Three Phase Line Input Connector ReferenceEnclosure module mounting slots and mounting screw holes Installing RDM Modules Into an RDA EnclosureGreen LED Status Indicator Low-Voltage ConnectionsModule Connections Configuring and connecting multiple controllers Red LED Status Indicators RE-DM4 onlyConfiguring and Connecting AxLink SW1 DIP Switch Setting Values for AxLinkValue Failsafe Input External powerConnecting Dry Closures Dry ClosuresDefault Presets Default SettingsDefault Low-End Settings Default preset time valuesLighting System Link Radia Lighting System Configuration PagesMain Lighting System Radia Configuration ManagerDevice Configuration Device ConfigurationPresets section Preset Configuration Radia Lighting System Configuration Pages Software AMX Radia Lighting ProgrammingPresets Defined vs. Undefined Levels Preset StatusPreset # Sample AMX Lighting controller and internal components Lighting Systems OverviewControl Curves and Low-End Settings Programming CommandsLevels Default Low-endDefault Ramp Time Default Ramp TimeProtocol Conventions AMX Lighting Channel CommandsChannels SENDSTRINGsRamp Dimmers Down Ramp Dimmers UpRamp Dimmers Down Ramp Dimmers UpRamp Active Preset Up Ramp Active Preset DownStop Ramping Dimmer Level Status Stop Ramping PresetRecall Preset Record PresetLow End Status Set CurveCurve Status Set Low EndDimmer Status RebootSet Default Level Time Set Default Preset TimeSet Default Ramp Time Ramp To LevelUndefine Dimmer Phase Query Factory DefaultVersion Query Ramp Preset Up SENDCOMMANDsRamp Preset Up NEW Sendcommand Protocol ConventionsRamp Preset Down NEW Stop Ramping Preset NEWRamp Preset Down Low End Status NEW Reboot NEWCurve Status NEW Set Low End NEWUndefine Dimmer NEW Sendcommand Radia,?Y Phase Query NEWAppendix a AMX Lighting Curves Basic dimming curve Curve Configuration CurvesCurves Load Type Curves Standard Dimming CurveCurve 1 Voltage Output in 240V AC Economical Dimming Curve Curve 1 with Low End Setting @ 5%, 10%, and 20% Volts RMSCurve 2 at 240 VAC 10VDC CurveCurve 3 at 120 VAC Curve 4 Voltage output in Volts RMS 12VDC CurveCurve 4 Voltage output in volts DC Lutron FDB CurveCurve 5 at 240 VAC Curve 6 Voltage output in Volts RMS Advance Mark VII CurveCurve 6 Voltage output in volts DC 12% Roll OffCurve 7 Voltage output in Volts RMS Curve 8 at 120 VAC 19% Roll OffCurve 8 Voltage output in volts DC 33% Roll OffCurve 9 Voltage output in Volts RMS Curve a at 120 VAC Curve #1 aCurve a Voltage output in volts DC Log-Curve #1 BCurve B Voltage output in Volts RMS Curve C at 120 VAC Log-Curve #2 CCurve C Voltage output in Volts DC Curve #2 DCurve D Voltage output in Volts RMS 10% Off Curve NCurve N at 240 VAC Always OFF Curve OCurve O at 240 VAC Always on Curve FCurve F at 240 VAC Curve R at 120 VAC Curves 5 & B on the Radia Eclipse RE-DM6 at 120 VAC Curves a & D at 120 VAC Page Testing procedures for AMX Lighting features Software IssuesUsing Pass mode Testing AMX Lighting featuresTo check this Hardware IssuesTroubleshooting hardware Hardware ChecklistPage Increase Your Revenue through education + knowledge
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RE-DM4, RE-DM6 specifications

The AMX RE-DM4 is a cutting-edge solution in the realm of digital media management, designed to cater to the complexities of modern broadcasting environments. This advanced device aims to streamline workflows, enhance media asset management, and ensure optimal media delivery across various platforms.

One of the standout features of the AMX RE-DM4 is its robust interface, which allows users to interact with the system intuitively. The device incorporates a user-friendly GUI that enables operators to manage media assets effortlessly. The interface supports drag-and-drop functionalities, which greatly simplifies the process of uploading, organizing, and retrieving digital content.

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In terms of connectivity, the AMX RE-DM4 includes multiple input and output options, ensuring seamless integration with existing studio equipment and networks. It supports various protocols, which enhances compatibility with other devices and allows for more fluid media workflows.

Security is a crucial aspect of digital media management, and the AMX RE-DM4 addresses this by incorporating robust encryption and access control features. Users can set permissions for different team members, safeguarding sensitive content while still allowing collaborative work environments.

In conclusion, the AMX RE-DM4 emerges as a powerful tool for media professionals, integrating state-of-the-art technologies and features that enhance efficiency and productivity. Its intuitive interface, multimedia processing capabilities, advanced search options, scalability, and robust security measures make it a valuable asset in the fast-paced world of digital media management. This device exemplifies a forward-thinking approach to media handling, positioning itself as a leader in the industry.