Maintenance
9 Maintenance
Our sales representatives and customer service are always at your disposal for questions regarding application assistance, calibration, repair, and solutions to specific problems. Please contact your local sales representative if you need assistance. In many cases, problems can be solved over the telephone. If you need to return equipment for servicing, calibration, or repair, please contact our Service Department before shipping. Phone numbers are listed at the beginning of this document.
9.1 Troubleshooting Minor Problems
| Symptom |
|
| Probable Cause |
|
| Solution |
| No output |
| No power to instrument |
|
| Check the power supply | |
| Erroneous |
|
| Faulty sensor cable |
| Verify cable continuity | |
| temperature |
|
|
| |||
|
|
|
|
|
|
| |
| Erroneous |
|
| Field of view obstruction |
|
| Remove the obstruction |
| temperature |
|
|
|
| ||
|
|
|
|
|
|
| |
| Erroneous |
|
| Window lens |
|
| Clean the lens |
| temperature |
|
|
|
| ||
|
|
|
|
|
|
| |
| Erroneous |
|
| Wrong emissivity |
|
| Correct the setting |
| temperature |
|
|
|
| ||
|
|
|
|
|
|
| |
| Temperature |
|
| Wrong signal processing |
|
| Correct Peak/Valley Hold or Average |
| fluctuates |
|
|
|
| settings | |
|
|
|
|
|
| ||
| Temperature |
|
| No ground for the head |
| Check wiring / grounding | |
| fluctuates |
|
|
| |||
|
|
|
|
|
|
| |
|
|
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| Table 6: Troubleshooting | |||
60 | MI |