S O LV I N G P R O B L E M S
When any of the following symbols or error messages appear, there may be a problem with the meter, test strip, or the way in which you are doing the procedure. These messages help to identify certain
problems but do not appear in all cases when a problem has occurred. In most cases, a problem is easy to solve. Assistance is available from LifeScan Customer Services 24 hours a day at 1 800
Helpful Messages
SYMBOL MESSAGE | WHAT TO DO |
The test strip was not fully inserted.
Push the test strip in firmly until it stops.
MESSAGES
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