Toshiba CIX-UG-STDTELVB manual Forced Account Codes, Voluntary Account Codes Verified/Non-Verified

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Advanced Operation

Account Code Calls

Forced Account Codes

Some applications require you to enter an Account Code. These Forced Account Codes may be verified or non-verified, depending upon the application, but in either case, the caller must enter a code before proceeding.

äTo dial using Forced Account Codes

1.Place a call in the normal method.

If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialing the telephone number alerting you to enter the Account Code.

2.Enter the account number.

When the number of digits designated for account codes is entered, the number is then checked against the verified list, if chosen, and the call will continue as normal. If the number of digits entered for the account code is not reached or the verified code does not match, then re-order tone is heard and the call is rejected.

You can bypass Forced Account Code requirements with three emergency numbers, including 911. See your CIX System Administrator for these numbers:

1) 911

2)

_______ 3)

_______

Voluntary Account Codes (Verified/Non-Verified)

Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using SMDR call detail recording option.

If the system is set for Verified Account Codes, station users must enter a specific code when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report. This does not affect the call.

äTo enter a Voluntary Account Code

Note It’s a good idea to warn the other party that you will be disconnected momentarily when you enter the access code. Once the code is entered, you are reconnected.

1.After accessing an outside line, press Flash. Your call is interrupted; you and the other party cannot hear each other. You hear feature dial tone.

2.Dial #46 + the account code. After the account code is entered, the connection is restored.

8	Strata CIX Standard Telephone 02/06

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Contents Standard Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Emergency Ringdown Index Contents Introduction OrganizationConventions Related Documents/MediaBasics Ringing PatternsFlashing Outside Lines FlashOff-hook Preference To flash an outside lineMessage Waiting Making a CallAnswering a Call Responding to a Message Waiting IndicationCall Transfer Turning On/Off Message Waiting LED on Another ExtensionTo transfer a call directly to Voice Mail VM Conference Calls To conference callsTo transfer conference control Connecting Two Outside Lines Adding Voice Mail to a ConferenceAdvanced Operation Account Code CallsVerified/Non-Verified Account Codes Voluntary Account Codes Verified/Non-Verified To dial using Forced Account CodesForced Account Codes To enter a Voluntary Account CodeAutomatic Callback To cancel Automatic Busy RedialAutomatic Busy Redial To activate Automatic Busy RedialSystem To cancel ACBCall Forward StationCall Forward Settings Call Forward CategoriesCall Forward Procedures To change your Pass CodeTo use the Call Forward button sequence Feature Button Sequence Call Forward Incoming Line Calls Call Forward Any Call Set for Another StationCall Forward Incoming Line Call Set for Another Station Call Park Orbits To park a callTo retrieve a parked call Page/Internal Call Pickup Call PickupGroup Pickup To perform Call PickupCall Waiting For Calls On Hold Dialing Description#5#71 To activate DND Direct Inward System AccessDo Not Disturb To deactivate DNDSetting DND for Another Extension Door LocksTo call/monitor a door phone Door PhonesTo answer a door phone call Door Phone Name/LocationBusy Override Emergency RingdownOverride Calls To call from a door phoneTo use DND Override Do Not Disturb OverrideExecutive Override To perform Executive OverridePaging Class of Service OverrideTo perform Class of Service Override Privacy OverrideAnswering a All CallEmergency Privacy RedialSpeed Dial Store a Station Speed Dial Number Make a Call Using Speed DialTo store a Station Speed Dial Number using an Access Code Advanced Speed Dial OperationEntry Meaning # #Uniform Call Distribution UCD Login/Logout Other Voice Mail FeaturesVoice Mail Direct Transfer Feature Access Codes Feature Feature Access Code Sequences Account CodeCall Forward Any Calls Internal and External #621 Call Forward System#620 Call Park#63 + Ext. no Feature Access CodesPrivate Network Access Code #64 + Ext. noVoice Mail VM Direct Transfer to Voice Mail Index Emergency Paging, 15 Call