Mitel 5624 manual Interactive Messaging, Interactive Message

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5624 Wireless Handset User Guide

Interactive Messaging

Note: This system dependent feature applies to the 5624 Services license only.

Interactive Messaging (IM) is a function that extends basic messaging. It enables handset users to access information from a client application in the system.

For example, customized applications can be accessed from the handset. A list of actions can be included in the message sent from the application to the handset.

An IM is indicated and viewed the same way as an ordinary message. See the Mitel 5624 Wireless Handset Configuration Guide. It is saved along with other messages in the message list.

When you read an IM it can display several options. Mark the appropriate IM and press “Select”. If the selected option requests input, enter the information required and press “OK”. Pressing the middle soft key changes the mode to digit or text input depending on the format of the message. A read message is indicated the same way as an ordinary message.

Note: If a handset receives an IM update and the original message was deleted, the handset sends a negative acknowledge (NAK) to the system.

The following figure illustrates a basic interactive message. The options depend on the configuration of the client application.

Figure 7: Interactive Message

Mobile data from the handset can instruct the application to send the interactive message. See the Mitel 5624 Wireless Handset Configuration Guide. You can then select an action from the list, such as sending a message back to the application and/or dialling a specific number.

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Contents Wireless Handset Trademarks Iii Mitel WiFi System Emea User Guide Navigate the Menu Troubleshooting Operation Notice Vii Mitel WiFi System Emea User Guide Viii About Your Phone 5624 HandsetElements of the Handset Multi-function buttonFeatures and Functions Battery Pack Charger ChargersDesktop Charger Rack ChargerContacting Emergency Services Tips for your Comfort and SafetyFrequency Range Dont Cradle the HandsetEnvironmental Requirements Exposure to Radio Frequency SignalsHandset Icons and Text in the Display Chemical ResistanceIcons Menu icons System dependent Keys and Buttons Volume Button Alphanumeric KeysHot Keys Multifunction ButtonStandby Mode and Number Input Mode HeadsetsText Input Mode Switch the Handset On Switch the Handset OffCustomizing Your Phone Log a Shared Phone On/OffTurn On/Off the Audible Signal Lock/Unlock the Keypad in Idle ModeLock/Unlock the Keypad Log On a HandsetLock/Unlock the Handset Lock/Unlock the Keypad during a CallLock the Keypad Unlock KeypadMaking and Answering Calls Call ListMake a Call Pre-DialDial the Sender of a Message Dial a Number from the Local PhonebookDial a Name from the Central Phonebook Dial a Number from the Company PhonebookAnswer a Call During a CallAnswer a Call End a CallOpen Contacts during a Call Adjust the Volume during a CallTurn on/off the Microphone during a Call Start a New Call during a Conversation Lock/Unlock the Keypad during a CallUnlock the Keypad Call Handling HoldTransfer to a New Call Unsupervised Supervised TransferAnswer Call Waiting ConferenceConference Split Call Park Advanced Features Call ForwardCall Pickup Do Not DisturbDirect GroupIncoming Message for the 5624 Services License MessagingMessage List Receive a MessageReply to a Message Delete a MessageForward a Message Call the Sender of the MessageSave a Number Call a Number Included in a MessageWrite and Send a Message Receive a Message with Request for Answer Open a Sent MessageSend a Message to Another Destination Accept/Reject the MessageMessage Queuing and Message Priority Message Queuing and PriorityInteractive Messaging Interactive MessageMobile Data Colored MessagingSend Mobile Data One Key Voice Mail Access Voice MailSend Mobile Data with a Prefix Receive a Voice MailAlarm Operation Push-button AlarmAcoustic Location Signal Test AlarmAlarm with Data Automatic Call after AlarmMenu Tree Customizing the Menu TreeCalls Contacts Profile Messaging Services Administrator can configure PPTShort cuts Settings ConnectionsMenu Tree Call Additional In Call FunctionsNavigate the Menu HeadsetsConnections Menu Charger Calls MenuCall List Missed Calls PTT Voice Style Calls Handset initiated Push to TalkAccept a PTT Invitation Voice Style Reject a PTT Invitation Voice Style PTT Message Style System/Application initiatedAccept a PTT Invitation Message Style Reject a PTT Invitation Message StyleShort Cuts Menu Define Soft KeysDefine Hot Keys Define Navigation KeysDefine the Multifunction or Alarm1 Button Services MenuAdd a Service Edit a Service Delete a ServiceInbox Reply to a SenderCall a Sender Forward a MessageCall a Number in Text Write New Messages Unsent MessagesSent Messages Delete/Delete AllProfiles Menu Add a new ProfileDelete a Profile Edit a ProfileContacts Menu Call a ContactAdd a Contact Add a New ContactEdit a Contact Delete a ContactCentral Phonebook Add a Contact from the Call ListSettings Menu Sound and Alert SettingsPhone Lock Settings Set Message Alerts for MailTurn the Vibrator On/Off Set the Key SoundDeactivate the Phone Lock Activate the Phone LockChange the PIN Code Display Settings Time and Date SettingsSet the Date Format AnsweringAnswering Key Change Text Size for Messages Change the Menu LanguageChange Owner ID Answering BehaviorTroubleshooting Operational ProblemsError or Warning Messages Display shows Probable cause Action or commentLED Error Indications See the Mitel 5624 Wireless Handset Configuration GuideAccessibility and Voice Quality Operation NoticeOperating Area Out of RangeMaintenance Maintenance of BatteriesEasy Replacement of Handset Before Starting the Easy Replacement ProcedureEasy Replacement Procedure Easy Replacement using the 5624 ProgrammerLED Indications during Easy Replacement LED indication DescriptionAttach the Hinge-type Clip Attach the Swivel-type ClipAttach a Cover without a Clip Related DocumentsIndex Numerics
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5624 specifications

The Mitel 5624 is an advanced IP phone designed for professional environments, providing users with a blend of functionality, flexibility, and easy-to-use features. As part of Mitel’s extensive lineup of communication solutions, the 5624 is tailored for both small and medium businesses as well as larger enterprises. It boasts high-quality audio and a user-friendly interface, making it a popular choice among professionals.

One of the standout features of the Mitel 5624 is its support for dual-mode operation, enabling it to function effectively both as a desktop phone and as a mobile device via Wi-Fi connectivity. This versatility means that employees can remain connected regardless of their physical location within an office setting. The phone is equipped with a large, backlit LCD display that provides easy navigation through the menu and access to various features.

The Mitel 5624 also features a range of programmable keys, allowing users to personalize their setups according to their specific needs. These programmable buttons can be set up for quick access to frequently dialed numbers, features like hold and transfer, or even for managing multiple lines.

With respect to audio quality, the Mitel 5624 offers HD voice technology, which enhances clarity during conversations, reducing background noise and improving overall sound quality. This ensures that users can engage in clear and uninterrupted discussions, an essential aspect for productivity in any professional atmosphere.

Security is another crucial aspect of the Mitel 5624, which supports industry-standard encryption protocols. This ensures that data transmission remains secure, safeguarding sensitive information and maintaining privacy during calls.

In terms of connectivity, the Mitel 5624 offers a variety of options, including wired Ethernet and the ability to connect through Wi-Fi. This flexibility allows organizations to tailor their network setups according to their existing infrastructure.

The phone is designed with user comfort in mind, featuring an ergonomic design, adjustable stand, and a headset port for those who prefer hands-free communication. Coupled with its robust build quality, the Mitel 5624 is suited for heavy usage in both office settings and on-the-go scenarios.

In conclusion, the Mitel 5624 IP phone is a versatile and powerful tool that enhances communication within businesses. Its combination of advanced technologies, user-friendly features, and a focus on security makes it an ideal choice for modern professional environments. Whether used for traditional desk work or mobile communication, the Mitel 5624 stands out as a reliable and efficient solution for all communication needs.
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