Mitel 5624 manual Error or Warning Messages, Display shows Probable cause Action or comment

5624 Wireless Handset User Guide

Error or Warning Messages

Display shows	Probable cause	Action or comment
No access	The network is in range but there are	Switch off the handset and then
	no access rights.	switch it on again or contact your
		system administrator.
No System. The handset	The handset is out of coverage or	Stop the beep with the Sound off
beeps once a minute	handset is defective.	key and go into range.
(during max 30 minutes)		Note: When re-entering the
with a low tone followed		coverage area it can take a couple
by a high tone (if enabled,		of minutes before the handset
the vibrator also follows		automatically registers with the
the beeps).		system.
		or
		contact the system administrator.
SERVICE required	The handset is defective.	Select the reset option on the
Parameters corrupt		middle soft key if available. If no
		reset option is available or fault
Note: This display
		does not resolve the issue the
message is only shown in
		handset needs repair.
English.
SERVICE required	Easy replacement procedure not	Send the handset for service.
Invalid IPDI	followed correctly or failure during
	easy replacement procedure.
Note: This display
message is only shown in
English.
Enter PIN code	The handset’s lock is activated.	Enter the required PIN code. If the
		PIN code is lost enter a new one
		via PDM or do a factory reset via
		the PDM.
Battery low, charge now	The battery level is low.	Charge or replace the battery.
Phonebook is not	The phonebook does not respond, not	Try again later. If the fault persists
available at the moment.	available at the moment.	do a factory reset via the Admin
		menu or PDM.
Voice mail number not	There is no Voice mail number	Define a Voice mail number via the
defined	defined in the handset.	PDM.
Could not encrypt	The parameter "Encryption Required"	1. Disable the "Encryption
connection.	is enabled in the handset in	Required" parameter in
	combination with;	handset; and/or,
	1. Unencrypted base station(s);	2. Enable the encryption in the
	and/or,	base station(s); and/or,
	2. Unsupported base station(s).	Note: If a base station(s) is
		used, the software version
		must be 3.1.x or later.
		3. Use supported base station(s).
		Ask your supplier.

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