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| Troubleshooting |
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| Display shows | Probable cause | Action or comment |
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| Not allowed | 1) The handset that has shared phone | 1) Log out the handset that uses |
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| functionality enabled cannot be | the extension. |
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| logged in because another | 2) Make sure that you entered the |
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| handset/user is using the extension. | |
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| correct extension. if required, | |
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| contact the system administrator. |
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| Note: If you require a password (AC | 3) Make sure you have entered the |
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| code) to log in a handset and the | correct password. Contact the |
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| handset is logged in, you can log in a | system administrator if you have |
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| second handset. The first logged in | forgot the password. |
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| handset will automatically be logged |
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| out. |
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| 2) The extension (user) does not |
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| exist. |
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| 3) The password is incorrect. |
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LED Error Indications
See the Mitel 5624 Wireless Handset Configuration Guide.
LED is flashing red, quick flash, (100 ms on, 800 ms off)
1.If a third handset, that is another handset than the "old" (the replaced handset) and "new" (the replacement headset) handset, is inserted into the charger during Easy Replacement, this error indication appears. Change to the correct handset.
2.The charger has found that Easy Replacement does not work. Change back to the "new" handset.
LED is flashing red, long flash (800 ms on, 100 ms off)
Error during Easy Replacement. Both telephones need to be sent for service.
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