Toshiba DKT, IPT manual Call Transfer, To transfer a call directly to Voice Mail VM

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The Basics

Call Transfer

Call Transfer

1.While on a call, press &QI￿7UQ. Your Line LED flashes green and you hear internal dial tone.

2.Dial the extension where the call will be transferred. You can remain on the line and announce the call or immediately “blind transfer” the call.

Note If the privacy option has been disabled, then if you use a /LQH button when you

transfer the call, the LED will flash red until the receiving party answers. While the LED is flashing, you can press /LQH button to return to the call. If the

receiving party answers the call, the LED turns solid red and you cannot reconnect to the original caller.

During call transfer, you can connect all three parties by pressing your flashing extension button or &QI￿7UQ.

If you get voice mail, you can leave a message or hang up and let the transferred caller leave a message.

If you hear a long single tone, then announce the call over the called telephone’s speaker.

3.Transfer with Camp On: If the station to which you want to transfer the call is busy, you may hang up and the transferred trunk or station will be camped on to the busy destination.

To transfer a call directly to Voice Mail (VM)

1.While on a call, press &QI￿7UQ.

2.Enter ￿￿￿￿.

3.Enter the VM mailbox number (usually the same as the extension number) + ￿.

4.Hang up and the caller is connected to the VM mailbox. This feature does a blind transfer to VM.

To perform Call Transfer Immediate

1.While on a call, press the TRNS Soft Key. The DKT3014 LCD shows “TRANSFER.”

2.Dial the extension where you wish to transfer the call.The call rings the destination station and your telephone returns to the idle state. If your telephone does not go idle, the destination may be located in a remote node, so you need to hang up to return to idle state.

Strata CTX DKT/IPT Telephone 10/03

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Contents DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features DADM/DSS Console Appendix C IPT1020-SD Settings Organization IntroductionConventions How to Use This GuideSee Figure Related Documents/MediaIntroduction DKT3000-series Telephones Grand TourGrand Tour Fixed Buttons Flexible ButtonsLiquid Crystal Display DKT2000-series Telephones IPT1020-SD TelephonesDKT2020-SD Telephone Line Buttons Basics Important Read FirstWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Handset Making a CallHot Dialing Spkr ButtonHandsfree Answerback Switching Between Handset and SpeakerphoneAnswering a Call SpeakerResponding to a Lit Msg LED Message WaitingTurning On/Off MW LED on Another Extension MicrophoneCall Transfer To transfer a call directly to Voice Mail VMTo perform Call Transfer Immediate To hold a conference call Conference CallsTo conference calls To transfer conference controlAdding Voice Mail to a Conference Connecting Two Outside LinesConference Split/Join/Drop To Split from a conferenceTo Drop the Split party from a conference Consultation Hold HoldExclusive Hold Automatic HoldTo adjust handset Beep Tone Volume ControlLCD Contrast Adjustments To adjust the handset volumeAdvanced Operation Using Your LCDLine Soft KeysSoft Key Example Advisory Messages To set an advisory messageTo clear the registered message Forced Account Codes To dial using Forced Account CodesAccount Code Calls Verified/Non-Verified Account CodesTo dial using the Account Code button To enter an Account Code using access codesVoluntary Account Codes Verified/Non-Verified To cancel Automatic Busy Redial Automatic Busy RedialTo activate Automatic Busy Redial To cancel ACB Automatic CallbackTo set Automatic Callback To change the BGM source 1~15 assigned to the BGM button To enable background music on your telephone speakerTo cancel background music on your telephone speaker Background MusicCall Forward SystemStation Station Call Forward Categories Call Forward SettingsTo use the Call Forward button sequence Station Call Forward ProceduresCall Forward Examples Call Forward Procedure Feature Button SequenceCall Forward Procedure Feature Button Sequence Advanced Operation An ext Call History Call Park OrbitsTo view Call History To retrieve a parked call Call PickupGroup Pickup To park a callTo perform Call Pickup Ringing, Page or Held Call PickupTo answer a waiting call by placing the current call on hold Call WaitingDirect Inward System Access Disa Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Distinctive Ringing To set distinctive ringing CTX software R1.2 or lowerTo set distinctive ringing CTX software R1.3 or higher To deactivate DND Do Not DisturbTo activate DND on your Primary extension To activate DND on a non-Primary extensionDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesTo call/monitor a door phone Echo CancellationEmergency Call Emergency Monitoring StationTo change the Language Display Emergency RingdownLanguage Codes Microphone Cut-OffTo answer a Speaker OCA call Off-hook Call AnnounceTo make an OCA call To answer a Handset OCA callTo use Busy Override Override CallsBusy Override Do Not Disturb OverrideTo use Destination Restriction or Traveling Class Override Executive OverrideDestination Restriction/Traveling Class Override To perform Executive OverridePrivacy Override Class of Service OverrideTo perform Class of Service Override PagingTo make an All Call Answering aAll Call EmergencyTo use Privacy Release To set/cancel PrivacyPrivacy RedialSpeed Dial Making a Call Using Speed DialTo access the SD directories Accessing System SD and Personal SD DirectoriesDKT3014-SDL Name Storage Advanced Speed Dial OperationTo change Tone Dialing Tone/Pulse DialingVoice Mail Soft Keys Voice Mail Direct TransferAccept Soft Keys for CTX Digital Telephones Next Name Security Code To record a call Call RecordingPause/Resume Recording Other Voice Mail FeaturesDKT3014 LCD Features Direct Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialTo assign Station Speed Dial names Storing Personal Speed Dial NamesPress 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeFeature Code Setting/Changing a Flexible Button’s FunctionChanging a One Touch Button One Touch ButtonsTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeQI7UQ + Feature CodesFeature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED LED Indicator DetailsDADM/DSS Console Buttons and LEDs DadmDSS Buttons DSS ConsoleCalling a Station Transferring to an Idle StationTo transfer a call to an idle station To transfer call to a busy station Call Transfer with Camp-onCall Answering Outside Line Speed DialTo override call forward with your DSS Console PagingCall Forward Override DSS Override Night Transfer ButtonRinging Repeat Centrex Feature ButtonsCentrex Application Flexible Directory NumberingDelayed Ringing Definitions Button LabelsLQH 3656 Button Labels IPT1020-SD Settings FB buttons for 10-button phones FB ButtonsFB buttons for 14-button phones IPT-to-IP Network Connection Instructions Initializing the IPT1020-SDManual setting, then press +ROG. Press % Action LCD Indication Remarks IP Telephone Start Up SequenceFB3 IPT1020-SD Function SettingsViewing IPT1020-SD Terminal Information Setting the IPT1020-SD Headset Transmit VolumeIndex 100 101 102