Toshiba IPT, DKT manual Call Waiting, To answer a waiting call by placing the current call on hold

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Advanced Operation

Call Waiting

Notes

The Primary extension number is the directory number by which the telephone set is defined. Other, non-primary extension numbers may also appear on the telephone. By convention, the Primary extension number is assigned to the first button on a multi-button telephone.

If more than one call is on hold, the call on the telephone’s lowest button number is picked up.

Ringing calls are picked up over held calls as a priority.

Call Waiting

You can answer a call that is transferred to your station, even when your station is busy. When another call is camped onto your station, you hear two Camp-on tone beeps and the extension or Line LED flashes red (on-hold).

If a call is sent to your station when busy, and your station does not have an extension button available to receive the call, two camp-on tone beeps are sent to your telephone. You must disconnect or transfer the existing call to answer the waiting call.

To answer a waiting call by placing the current call on hold

Press +ROG.￿The existing call is placed on hold. The camped-on line rings your station (the Line LED flashes green - incoming call)....or if your telephone has the Auto Hold feature, just press the flashing extension button.

You are connected to the transferred call. The extension or Line LED flashes green (in-use).

Note See your CTX System Administrator to find out if you have Auto Hold.

To answer a waiting call by disconnecting or transferring the current call

Hang up or transfer the existing call; the camped-on call rings your station. The camped-on line rings your telephone and the Line LED flashes green (incoming call).

...or press the flashing extension or /LQH. The existing call is placed on hold. The camped-on line rings your station (the Line LED flashes green - incoming call). This disconnects the current call and connects you to the transferred call. The extension or Line LED flashes green (in-use).

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Strata CTX DKT/IPT Telephone 10/03

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Contents DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features DADM/DSS Console Appendix C IPT1020-SD Settings Introduction OrganizationHow to Use This Guide ConventionsRelated Documents/Media See FigureIntroduction Grand Tour DKT3000-series TelephonesGrand Tour Flexible Buttons Fixed ButtonsLiquid Crystal Display IPT1020-SD Telephones DKT2000-series TelephonesDKT2020-SD Telephone Line Buttons Important Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot DialingSpkr Button HandsetSwitching Between Handset and Speakerphone Answering a CallSpeaker Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off MW LED on Another ExtensionTo transfer a call directly to Voice Mail VM Call TransferTo perform Call Transfer Immediate Conference Calls To conference callsTo transfer conference control To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceTo Split from a conference Conference Split/Join/DropTo Drop the Split party from a conference Hold Exclusive HoldAutomatic Hold Consultation HoldVolume Control LCD Contrast AdjustmentsTo adjust the handset volume To adjust handset Beep ToneUsing Your LCD Advanced OperationSoft Keys LineSoft Key Example To set an advisory message Advisory MessagesTo clear the registered message To dial using Forced Account Codes Account Code CallsVerified/Non-Verified Account Codes Forced Account CodesTo enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified Automatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To enable background music on your telephone speaker To cancel background music on your telephone speakerBackground Music To change the BGM source 1~15 assigned to the BGM buttonSystem Call ForwardStation Call Forward Settings Station Call Forward CategoriesStation Call Forward Procedures To use the Call Forward button sequenceCall Forward Procedure Feature Button Sequence Call Forward ExamplesCall Forward Procedure Feature Button Sequence Advanced Operation An ext Call Park Orbits Call HistoryTo view Call History Call Pickup Group PickupTo park a call To retrieve a parked callRinging, Page or Held Call Pickup To perform Call PickupCall Waiting To answer a waiting call by placing the current call on holdDirect Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension To set distinctive ringing CTX software R1.2 or lower Distinctive RingingTo set distinctive ringing CTX software R1.3 or higher Do Not Disturb To activate DND on your Primary extensionTo activate DND on a non-Primary extension To deactivate DNDSetting DND for Another Extension Door LocksDoor Phones To answer a door phone callEcho Cancellation Emergency CallEmergency Monitoring Station To call/monitor a door phoneEmergency Ringdown Language CodesMicrophone Cut-Off To change the Language DisplayOff-hook Call Announce To make an OCA callTo answer a Handset OCA call To answer a Speaker OCA callOverride Calls Busy OverrideDo Not Disturb Override To use Busy OverrideExecutive Override Destination Restriction/Traveling Class OverrideTo perform Executive Override To use Destination Restriction or Traveling Class OverrideClass of Service Override To perform Class of Service OverridePaging Privacy OverrideAnswering a All CallEmergency To make an All CallTo set/cancel Privacy PrivacyRedial To use Privacy ReleaseMaking a Call Using Speed Dial Speed DialAccessing System SD and Personal SD Directories To access the SD directoriesAdvanced Speed Dial Operation DKT3014-SDL Name StorageTone/Pulse Dialing To change Tone DialingVoice Mail Direct Transfer Voice Mail Soft KeysAccept Soft Keys for CTX Digital Telephones Next Name Security Code Call Recording To record a callOther Voice Mail Features Pause/Resume RecordingDKT3014 LCD Features Directory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryStoring Personal Speed Dial Names To assign Station Speed Dial namesPress 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesSetting/Changing a Flexible Button’s Function Feature CodeOne Touch Buttons Changing a One Touch ButtonSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonFeature Codes QI7UQ +Feature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED Indicator Details LEDDADM/DSS Console Dadm Buttons and LEDsDSS Console DSS ButtonsTransferring to an Idle Station Calling a StationTo transfer a call to an idle station Call Transfer with Camp-on Call Answering Outside LineSpeed Dial To transfer call to a busy stationPaging Call Forward Override DSS OverrideNight Transfer Button To override call forward with your DSS ConsoleCentrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Ringing RepeatDelayed Ringing Button Labels DefinitionsLQH 3656 Button Labels IPT1020-SD Settings FB Buttons FB buttons for 10-button phonesFB buttons for 14-button phones Initializing the IPT1020-SD IPT-to-IP Network Connection InstructionsManual setting, then press +ROG. Press % IP Telephone Start Up Sequence Action LCD Indication RemarksIPT1020-SD Function Settings FB3Setting the IPT1020-SD Headset Transmit Volume Viewing IPT1020-SD Terminal InformationIndex 100 101 102