Mitel 5320 manual Programming Call Forwarding Using Profiles, To deactivate Call Forward Always

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To deactivate Call Forward Always:

5320 IP Phone – User Guide

∙Enter a new destination number and then press Activate.

Note: Call Forward Always takes precedence over all other types of forwarding.

To deactivate Call Forward Always:

1.Launch Applications and press Call Forwarding or

Press the Forwarding feature key

2.Press Deactivate.

PROGRAMMING CALL FORWARDING USING PROFILES

You can create Call Forward profiles that identify where to send your incoming calls. After you create and save a Call Forward profile in the Call Forwarding application, you can enable or disable the profile at any time.

Notes:

∙The None Profile is a default profile provided by the system. It has no numbers programmed. Use the None Profile to turn off all Call Forwarding.

∙The default profile appears when the Call Forwarding set up does not match any of your profiles.

∙Only one call profile can be active at a time.

∙The dotted radio button icon next to the profile shows the current active profile.

To create a Call Forward profile:

1.Launch Applications and press Call Forwarding or

Press the Forwarding feature key.

2.Press Profiles.

3.Press New Profile.

4.Press Edit Profile Name. An on-screen keyboard displays.

5.Press the appropriate keys in the on-screen keyboard to enter the profile name and press Save. This profile name identifies where your phone calls will be forwarded to.

6.Select the check box opposite the desired type of Call Forwarding:

∙Always: forwards all your phone calls

∙Busy Internal: forwards internal phone calls after several rings if your line is busy

∙Busy External: forwards external phone calls after several rings if your line is busy

∙No Answer Int: forwards internal phone calls redirects your calls after several rings if you don't answer

∙No Answer Ext: forwards external phone calls redirects your calls after several rings if you don't answer

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Contents `çããìåáÅ~íáçåë=aáêÉÅíçê= = = RPOM=fm=mÜçåÉ= rëÉê=dìáÇÉ=jfqbi= = TRADEMARKS USING YOUR DEFAULT PHONE WINDOW AND KEYS TIPS FOR YOUR COMFORT AND SAFETYUsing the Dial Pad to Enter Information ABOUT YOUR PHONEUSING OTHER FEATURES MAKING AND ANSWERING CALLSCALL HANDLING Call Forward - Remote Im Here Attendant Call Hold - Remote RetrieveCall Forward - End Chaining Call ParkOverride Intrude The 5320 IP Phone ABOUT YOUR PHONEElements of Your Phone FeatureFunction For Users on Resilient 3300 ICP Systems Ring/Message IndicatorsWhen indicator is it means thatAdjust the Viewing Angle TIPS FOR YOUR COMFORT AND SAFETYDont Cradle the Handset Protect your HearingUSING YOUR DEFAULT PHONE WINDOW AND KEYS Getting Started with Your Phone5320 IP Phone Window Feature 5320 IP Phone Default Window and KeysProgramming Features on Your Keys FunctionABOUT YOUR PHONE APPLICATIONS Using the Settings ApplicationView Call Log Details Using the Call History ApplicationDelete Logs Review Call Log IconsTips for Setting up Your Phone Getting Help∙ Press Launch PC Help to display http//edocs.mitel.com CUSTOMIZING YOUR PHONE Using the Dial Pad to Enter InformationUsing the On-Screen Keyboard to Enter Information Specify Language1. Press Applications key 2. Press Settings 1. Press Applications key 2. Press Settings 3. Press Contrast Specify Display ContrastSpecify Text Size Specify Audio Feedback Options1. Press Applications key 2. Press Settings 3. Press Audio Feedback 1. Press Applications keySpecify Call Notification Behavior Adjust the RingerTo adjust the Ringer Volume while the phone is idle To adjust the Ringer Volume while the phone is ringingEnable PC Connectivity Enable a Screen SaverTo adjust the Ringer Pitch while the phone is idle 1. Press Applications key 2. Press Settings 3. Press Screen SaverFeatures available for programming on programmable keys PROGRAMING FEATURES ON YOUR KEYS Tips on Programming FeaturesApplication Applications available for programming on programmable keysTo program a Phone Feature or hard key 1. Press Applications key Program Feature Keys Using the Settings Application2. Press Settings 3. Press Programmable Keys To program a Phone Application 1. Press Applications keyTo program Speed Call 1. Press Applications key 2. Press Settings Clear Programming from a Key3. Press Programmable Keys 5. Press Speed CallPhone Book MAKING AND ANSWERING CALLSEnd a Call Answer a CallRedial Redial - Saved NumberTo hang up while using Handsfree operation Auto-AnswerTo disable Handsfree operation To enable or disable Auto-AnswerHold CALL HANDLINGMute To retrieve a call from Hold, do one of the followingConference TransferConference Split Add HeldSwap USING QUICK CALL FORWARD ALWAYSCall Forwarding To call another party when you are in an established two-party callTo deactivate Call Forward Always PROGRAMMING CALL FORWARDING USING PROFILES2. Press Deactivate To create a Call Forward profileACTIVATE CALL FORWARD CANCEL CALL FORWARDActivate Call Forward below 2. Press Call Forwarding 3. Press ProfilesAccount Codes USING OTHER FEATURESTo use Account Codes To enter an Account Code during a callCallback Attendant Call Hold - Remote RetrieveCall Forward - Remote Im Here To request a Callback when you reach a busy or unanswered stationCall Forward - Forced Call Forward - End ChainingCall Forward - Override To cancel Call Forward - Remote from the station that was forwardedCall Pickup Call ParkTo park an active call To retrieve a parked callCampon Direct Paging - Handsfree Answerback EnabledDirect Paging To retrieve a call when you hear the Campon toneTo answer a call using Handsfree Answerback Direct Paging - Handsfree Answerback DisabledTo turn Handsfree Answerback on To turn Handsfree Answerback offDirect Voice Call To answer Direct Page calls when Handsfree Answerback is disabledTo end a Direct Page call, do one of the following Emergency Calls Do Not DisturbEMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED To activate or deactivate Do Not DisturbGroup Paging / Meet Me Answer Group ListenEMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED To make an Emergency Call if Emergency Call Routing is programmedTo respond to a Group Page by using Meet Me Answer Group PresenceTo join a group To leave a group∙ Press the Personal Ring Group Presence feature key Handoff - Personal Ring GroupsTo change another group members presence status To use Handoff to Push an in-progress call to the PRGTo enable Headset Operation Headset OperationTo answer a call when Auto Answer is disabled To answer call when Call Notification is enabledHot Desk Remote Logout Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleHot Desk - PIN Change Message Waiting IndicatorMake Busy To enable Make BusyMessaging - Callback Messaging - AdvisoryTo leave a Callback Message when you hear busy or ringback tone To turn Messaging - Advisory onMessaging - Cancel All Callbacks Messaging - Cancel CallbackTo cancel a Callback To cancel all CallbacksNight Answer MusicOverride Intrude PagingBefore locking a set, ensure that Phone LockTo activate Phone Lock To de-activate Phone LockTo change the User PIN User PINSpeak@Ease Record-a-CallTo dial a call using Speak@Ease To start recording while on a 2-party callTag Call Speed CallTo make a Speed Call To tag a malicious callTrunk Flash Timed ReminderTo view, change, and/or cancel a pending Reminder To acknowledge a Timed Reminder when your phone rings once5320 IP Phone - User Guide
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5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.
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