Mitel 5320 manual Using the Call History Application, View Call Log Details

Page 14
Using the Call History Application

5320 IP Phone – User Guide

∙Screen Saver: Allows you to specify a specific time of inactivity on your phone that triggers the screen saver to display.

∙Audio Feedback: This setting allows you to adjust the volume of the audio feedback as well as the error beeps and enable or disable the setting.

∙Message Key Configuration: Allows you to configure the Message View Call Log Details key.

∙PC Connectivity: Allows you to enter a password that is used by the phone to establish communications with the PC-resident UC Express application.

∙About 5320 IP Phone: This screen displays the software release.

Using the Call History Application

Use this application to display logs of your most recent 50 calls. After the 50-call limit has been reached, the oldest log is replaced each time a new call is missed, made, or answered.

From this application, you can

∙display logs by type

∙display call information (if available) for the logs

∙return missed calls by pressing a key

∙delete or modify digits before saving or dialing a call

∙delete logs

If you are a hot-desk user, you can view and maintain your call history logs when you are logged into another extension.

View Call Log Details

1.From the idle display, press the Applications Manual background key and then press Call History. (Missed Calls) appears next to the key label if you have missed calls.

2.Press

∙Missed to view your missed calls (if any).

∙Answered to view logs of your incoming calls

∙Made to view logs of your outgoing calls.

3.Use the navigation keys at the bottom of the display to move to the previous, first, or next page of logs. The total number of logs in the current list is shown in the bottom left corner of the display. The bottom right corner shows the range of logs (for example 1 -7) that are currently displayed.

4.Press the key to the left of the log to display the call details:

∙Name and number (if available)

∙Log type and number of attempts (for example 2x)

- 8 -

Page 13 Page 15
Image 14
Page 13 Page 15
Contents jfqbi= = `çããìåáÅ~íáçåë=aáêÉÅíçê= = =RPOM=fm=mÜçåÉ= rëÉê=dìáÇÉ= TRADEMARKS Using the Dial Pad to Enter Information TIPS FOR YOUR COMFORT AND SAFETYUSING YOUR DEFAULT PHONE WINDOW AND KEYS ABOUT YOUR PHONECALL HANDLING USING OTHER FEATURESMAKING AND ANSWERING CALLS Call Forward - End Chaining Attendant Call Hold - Remote RetrieveCall Forward - Remote Im Here Call ParkOverride Intrude ABOUT YOUR PHONE The 5320 IP PhoneFunction Elements of Your PhoneFeature When indicator is Ring/Message IndicatorsFor Users on Resilient 3300 ICP Systems it means thatDont Cradle the Handset TIPS FOR YOUR COMFORT AND SAFETYAdjust the Viewing Angle Protect your Hearing5320 IP Phone Window USING YOUR DEFAULT PHONE WINDOW AND KEYSGetting Started with Your Phone Programming Features on Your Keys 5320 IP Phone Default Window and KeysFeature FunctionUsing the Settings Application ABOUT YOUR PHONE APPLICATIONSUsing the Call History Application View Call Log DetailsReview Call Log Icons Delete Logs∙ Press Launch PC Help to display http//edocs.mitel.com Tips for Setting up Your PhoneGetting Help Using the Dial Pad to Enter Information CUSTOMIZING YOUR PHONE1. Press Applications key 2. Press Settings Using the On-Screen Keyboard to Enter InformationSpecify Language Specify Display Contrast 1. Press Applications key 2. Press Settings 3. Press Contrast1. Press Applications key 2. Press Settings 3. Press Audio Feedback Specify Audio Feedback OptionsSpecify Text Size 1. Press Applications keyTo adjust the Ringer Volume while the phone is idle Adjust the RingerSpecify Call Notification Behavior To adjust the Ringer Volume while the phone is ringingTo adjust the Ringer Pitch while the phone is idle Enable a Screen SaverEnable PC Connectivity 1. Press Applications key 2. Press Settings 3. Press Screen SaverPROGRAMING FEATURES ON YOUR KEYS Tips on Programming Features Features available for programming on programmable keysApplications available for programming on programmable keys Application2. Press Settings 3. Press Programmable Keys Program Feature Keys Using the Settings ApplicationTo program a Phone Feature or hard key 1. Press Applications key To program a Phone Application 1. Press Applications key3. Press Programmable Keys Clear Programming from a KeyTo program Speed Call 1. Press Applications key 2. Press Settings 5. Press Speed CallMAKING AND ANSWERING CALLS Phone BookRedial Answer a CallEnd a Call Redial - Saved NumberTo disable Handsfree operation Auto-AnswerTo hang up while using Handsfree operation To enable or disable Auto-AnswerMute CALL HANDLINGHold To retrieve a call from Hold, do one of the followingConference Split TransferConference Add HeldCall Forwarding USING QUICK CALL FORWARD ALWAYSSwap To call another party when you are in an established two-party call2. Press Deactivate PROGRAMMING CALL FORWARDING USING PROFILESTo deactivate Call Forward Always To create a Call Forward profileActivate Call Forward below CANCEL CALL FORWARDACTIVATE CALL FORWARD 2. Press Call Forwarding 3. Press ProfilesTo use Account Codes USING OTHER FEATURESAccount Codes To enter an Account Code during a callCall Forward - Remote Im Here Attendant Call Hold - Remote RetrieveCallback To request a Callback when you reach a busy or unanswered stationCall Forward - Override Call Forward - End ChainingCall Forward - Forced To cancel Call Forward - Remote from the station that was forwardedTo park an active call Call ParkCall Pickup To retrieve a parked callDirect Paging Direct Paging - Handsfree Answerback EnabledCampon To retrieve a call when you hear the Campon toneTo turn Handsfree Answerback on Direct Paging - Handsfree Answerback DisabledTo answer a call using Handsfree Answerback To turn Handsfree Answerback offTo end a Direct Page call, do one of the following Direct Voice CallTo answer Direct Page calls when Handsfree Answerback is disabled EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED Do Not DisturbEmergency Calls To activate or deactivate Do Not DisturbEMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED Group ListenGroup Paging / Meet Me Answer To make an Emergency Call if Emergency Call Routing is programmedTo join a group Group PresenceTo respond to a Group Page by using Meet Me Answer To leave a groupTo change another group members presence status Handoff - Personal Ring Groups∙ Press the Personal Ring Group Presence feature key To use Handoff to Push an in-progress call to the PRGTo answer a call when Auto Answer is disabled Headset OperationTo enable Headset Operation To answer call when Call Notification is enabledTo log into a Hot Desking phone the phone must be idle Hot DeskingHot Desk Remote Logout To log out of Hot Desking phone the phone must be idleMake Busy Message Waiting IndicatorHot Desk - PIN Change To enable Make BusyTo leave a Callback Message when you hear busy or ringback tone Messaging - AdvisoryMessaging - Callback To turn Messaging - Advisory onTo cancel a Callback Messaging - Cancel CallbackMessaging - Cancel All Callbacks To cancel all CallbacksOverride Intrude MusicNight Answer PagingTo activate Phone Lock Phone LockBefore locking a set, ensure that To de-activate Phone LockUser PIN To change the User PINTo dial a call using Speak@Ease Record-a-CallSpeak@Ease To start recording while on a 2-party callTo make a Speed Call Speed CallTag Call To tag a malicious callTo view, change, and/or cancel a pending Reminder Timed ReminderTrunk Flash To acknowledge a Timed Reminder when your phone rings once5320 IP Phone - User Guide
Related manuals
Manual 1 pages 6.54 Kb Manual 60 pages 19.02 Kb Manual 26 pages 17 Kb Manual 1 pages 59.96 Kb Manual 115 pages 204 b

5320 specifications

The Mitel 5320 is a feature-rich IP desktop phone designed for organizations seeking a reliable communication solution. This device is part of Mitel's family of IP phones, which are known for their advanced functionalities, ease of use, and integration capabilities within various enterprise environments.

One of the key features of the Mitel 5320 is its intuitive user interface. The phone includes a large graphical display that provides clear visibility of caller information, call statuses, and menu options. The screen is designed to enhance user experience by making navigation straightforward, even for those who may not be technologically inclined.

The Mitel 5320 also boasts a variety of programmable keys that allow for quick access to frequently used features or contacts. This customization not only improves efficiency but also ensures that users can tailor their communication preferences to suit their workflow. The phone supports multiple lines, enabling users to manage multiple calls simultaneously, which is particularly beneficial for roles in customer support or sales.

In terms of audio quality, the Mitel 5320 comes equipped with high-definition voice technology that delivers crystal clear sound. Moreover, it includes full-duplex audio capabilities, ensuring that both parties can communicate without interruptions or echoes, thereby enhancing the overall call experience.

Connectivity is another strong point of the Mitel 5320. It supports Power over Ethernet (PoE), allowing the device to receive power and data through a single Ethernet cable, simplifying installation and reducing clutter. It is compatible with various IP telephony environments, making it a versatile choice for different organizational needs.

The Mitel 5320 also integrates seamlessly with Mitel’s software solutions, offering additional features such as call recording, presence information, and voicemail management. These capabilities facilitate a more streamlined communication process across teams and departments.

Security is prioritized in the Mitel 5320, featuring encryption options to protect sensitive information during calls. This focus on security is vital in today's digital landscape, where data breaches are a concern for many organizations.

Overall, the Mitel 5320 is a robust and reliable IP phone that meets the demands of modern workplaces. Its combination of user-friendly design, advanced communication features, and integration capabilities make it an excellent choice for businesses of all sizes looking to enhance their communication infrastructure.
Top Page Image Contents