Appendix B: V85 Status and Error Messages
Message | Indicates | |
|
| |
SIP (number) | V85 is working OK, is registered on a SIP proxy server and ready | |
Date | Time | for outgoing/incoming calls. The number inside brackets () is the |
|
| IP phone number. |
SIP (Proxy Off) | V85 will only operate in | |
Date | Time | if you want to make a call you need dial the remote party’s IP |
|
| address instead of their phone number. |
Registering (number) | The IP Phone is configured to be registered in a SIP proxy server, | |
Date | Time | but has not yet registered successfully or registration has failed. |
|
| When the “Registering” message is displayed, calls cannot be |
|
| made. Please check your SIP proxy server and traversing firewall |
|
| setting. |
RegFail (Failed Message) | This shows that attempt to registered with SIP proxy server has | |
Date | Time | been unsuccessful; check your SIP account details such as User |
|
| name, password, and Auth I.D. |
DHCPFail (number) | Phone is configured to use DHCP to get an IP address, but the | |
Date | Time | DHCP procedure failed (either cannot find a DHCP server or the |
|
| DHCP server has rejected the IP assignment). In this case, you |
|
| cannot make any calls or hear a dial tone. |
|
| Note: The IP phone will continue to try to get an IP address from |
|
| the DHCP server, and if the DHCP server responds, the DHCPFail |
|
| () display will disappear. |
PPPoE FindFail (number) | IP Phone is set to use the PPPoE method for network connection, | |
Date | Time | but is having problems in finding the PPPoE server. Check |
|
| network connections |
PPPoE AuthFail (number) | The IP Phone is set to use the PPPoE method for network | |
Date | Time | connection, but there is a problem with the PPPoE account |
|
| settings. This means that the IP phone is configured to use PPPoE |
|
| to get an IP address, but the PPPoE server has refused the |
|
| connection because the username/password is not correct. Please |
|
| check your PPPoE account username and password. |
FWD(number) | IP Phone is working OK, calls will be forwarded to the | |
Date | Time | “Immediate Forward Number” you have specified in your settings. |
40 | V85 Desktop VoIP Phone User Guide |
| YML772 Rev1 |