NetComm manual Appendix B V85 Status and Error Messages, Message Indicates

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Appendix B: V85 Status and Error Messages

Message

Indicates

 

 

SIP (number)

V85 is working OK, is registered on a SIP proxy server and ready

Date

Time

for outgoing/incoming calls. The number inside brackets () is the

 

 

IP phone number.

SIP (Proxy Off)

V85 will only operate in Peer-to-Peer Call mode. In this mode,

Date

Time

if you want to make a call you need dial the remote party’s IP

 

 

address instead of their phone number.

Registering (number)

The IP Phone is configured to be registered in a SIP proxy server,

Date

Time

but has not yet registered successfully or registration has failed.

 

 

When the “Registering” message is displayed, calls cannot be

 

 

made. Please check your SIP proxy server and traversing firewall

 

 

setting.

RegFail (Failed Message)

This shows that attempt to registered with SIP proxy server has

Date

Time

been unsuccessful; check your SIP account details such as User

 

 

name, password, and Auth I.D.

DHCPFail (number)

Phone is configured to use DHCP to get an IP address, but the

Date

Time

DHCP procedure failed (either cannot find a DHCP server or the

 

 

DHCP server has rejected the IP assignment). In this case, you

 

 

cannot make any calls or hear a dial tone.

 

 

Note: The IP phone will continue to try to get an IP address from

 

 

the DHCP server, and if the DHCP server responds, the DHCPFail

 

 

() display will disappear.

PPPoE FindFail (number)

IP Phone is set to use the PPPoE method for network connection,

Date

Time

but is having problems in finding the PPPoE server. Check

 

 

network connections

PPPoE AuthFail (number)

The IP Phone is set to use the PPPoE method for network

Date

Time

connection, but there is a problem with the PPPoE account

 

 

settings. This means that the IP phone is configured to use PPPoE

 

 

to get an IP address, but the PPPoE server has refused the

 

 

connection because the username/password is not correct. Please

 

 

check your PPPoE account username and password.

FWD(number)

IP Phone is working OK, calls will be forwarded to the

Date

Time

“Immediate Forward Number” you have specified in your settings.

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V85 Desktop VoIP Phone User Guide

 

YML772 Rev1

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Contents Page Contents Appendix a Chaper 1 Introduction About VoIPPSTN-to-VoIP Services What is SIP?Before you begin Getting to know yourMinimum Requirements Package Contents Rear LANInstallation Environment Getting your V85 Up and RunningGetting the V85 up and running Connecting yourDown Connecting to the V85 Configuration Page on your PC Check the V85 IP addressConfiguring your VoIP Account Details Password VoIP account authentication IDPhone Number SIP Domain NameReboot Stun ServerChecking Your V85 Status Configuring your V85 via the Keypad Keypad Function DefinitionSummary of Key Functions and Displays VOL++OUT VOL SpeakerNET MessageTXT ↔ NUM TransferPhone Book Speed Dial M1 M10Further Network Configuration Options Dynamic IP Method DhcpStatic IP Method PPPoE MethodVoIP SIP Configuration Network Settings VerificationOptional VoIP Configuration Phone Network settings Keypad View OperationPing utility RestartCall Forward Configuration Immediate ForwardBusy Forward No Answer ForwardV85 Web-based Configuration Web LoginBasic V85 Network MenuOthers SIP Parameters SIP ConfigurationStun Call Forward Mode Port Forwarding SupportPublic IP Addr Immediate ForwardAdvanced SIP parameters Phone Configuration VoiceUpgrade System ConfigurationChange Keypad and Web Login Password Call Handling Configuring Call Forward using Web Configuration Configuring Call Forward using the KeypadBlind Transfer Call TransferConsultation Transfer Call Hold Phone Book and Speed DialPhone Book Speed DialAppendix a V85 Keypad Configuration Menu Structure Figure A-1Figure A-2 Figure A-3 Figure A-4 Appendix B V85 Status and Error Messages Message IndicatesAppendix C Setting your Computer’s IP Address Windows XP PCsWindows 2000 PCs Windows Me PCsWindows 95, 98 PCs Supplied CD-ROM Appendix D Alternative V85 Connection Types Figure D-1Examples of V85 Port-Forwarding Configuration Figure D-3RTP range is 20000 ~ Appendix E Summary of Key Features and Hardware VoIP Standards ComplianceHardware Specifications Appendix F Glossary of Network and VoIP Terms 10BASE-T100BASE-T AdslDNS DhcpDSL FTP GGPGRE HttpISP LANLED NATPots NICPPP RIP SdnsSnmp TCPTftp TTLUSB VCIWeb site WebWWW Appendix G Cable Information RJ-45 Network Ports10Mbps 100MbpsStraight-Through Cabling Straight and crossover cable configurationCross-Over Cabling Appendix H Registration and Warranty Information Contact InformationCopyright Information Customer InformationProduct Warranty Limitations of Warranty