Lucent Technologies 585-322-533 manual Automated Attendant 1 2 3 Form 3 Menu Definition

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Automated Attendant: 1 2 3 4

Form 3: Menu Definition

(Copy this form for each Automated Attendant. Save the original blank form for future use. Check a number to indicate for which Automated Attendant this form is used.)

Lines assigned: ____________________________________________________________________________________________

Required for Automated Attendant Service

Description

Selector	Selector	Number/Range
Code	Code Action*	of Numbers
1	(5 ✓)
2	(5 ✓)
3	(5 ✓)
4	(5 ✓)
5	(5 ✓)
6
7	(5 ✓)
8
9	(6 ✓)	(Mailbox 10 ✓)

	*	Selector Code Action Key	Dial 0/Timeout Extension:
	*	Selector Code Action Key	Specify the extension to which calls are transferred if the caller dials

	1	Selector Code Transfer
	1	Selector Code Transfer	“0” or does not enter a Selector Code.

	3	Announcement

5Direct Extension Transfer

6Mailbox Transfer

7Centrex Transfer

General Information

	■ Factory defaults are identified by the ✓ symbol.	■ If you use the Centrex Transfer option, all lines assigned to this
	■ This Menu Definition applies to both the Day and Night Menu	Automated Attendant must be Centrex lines.
		■ If you use the Mailbox Transfer option, Selector Codes 1–9
	prompts.
	■ The Lines Assigned: area is reserved for you to specify the lines	represent a mailbox number that you specify to which the call is
		transferred.
	assigned to this Automated Attendant.

	■ The Selector Code is the first digit dialed by the caller in	■ The Selector Code 9 factory setting lets callers transfer directly to
		mailbox 10 (receptionist’s mailbox) where they can leave a message.
	response to menu prompts.

	■ In Direct Extension Transfer, Selector Codes 1-5 and 7	■ The Description and Selector Code number from this form will be
		used to complete the Day and Night Menu Prompts (Forms 4, 4A,
	represent the first digit for a range of extensions (see table).
		5, and 5A).
	These Selector Codes let callers dial extension numbers directly.
		■ Announcement entries in Description, Selector Code, and
	■ In Selector Code Transfer, Selector Codes 1-9 represent a
		Number/Range of Numbers of this form will be used to complete
	specific extension, Group Calling number (if available), Hunt
		Forms 3A and 3B.
	Group number, Centrex number, or guest mailbox number that

	you specify, to which the caller is transferred. (See the range of	PARTNER System		Range of Extensions
	extensions table.)
		Advanced, R1.0, 1.1	10-41, 71-74, or 771-776
	Selector Code Transfer lets callers dial a single digit to reach a

	single extension or group, such as the VP of Sales at extension 37	Advanced, R3.0 or later		10-49, 71-74, or 771-776

	or the order processing operators assigned to Hunt Group 774.	Endeavor, R1.0 or later	10-49, 71-74, or 771-776

		II/Plus	10-57, 71-74, or 771-776

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Contents Partner Mail VS WWW Home Completing this Form Form 1 LanguageGeneral Information Programming LanguageForm 2 Mailbox Assignments Programming Mailboxes To program mailboxes, dial 4 from the Programming Main menuLines assigned Required for Automated Attendant Service Dial 0/Timeout ExtensionAutomated Attendant 1 2 3 Form 3 Menu Definition Description Write Announcement Description Write Centrex TransferProgramming the Menu An Announcement can be up to four minutes long Required if Selector Code Transfer is set to AnnouncementAnnouncement # Write the Announcement and its number in the space providedGeneral Information Recording the Day Menu Prompt Completing this Form Recording the Night Menu Prompt Completing this Form Form 6 Line Ownership Required if VMS Line Coverage exists for one or more linesProgramming Line Ownership