Cisco Systems Conference Phone manual Restrictions, Troubleshooting Tips

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Chapter 2 Installing Cisco Unified MeetingPlace Web Conferencing Release 5.3

Preinstallation Tasks: Cisco Unified MeetingPlace Web Conferencing Release 5.3

Restrictions

You cannot assign database roles until after the database is created. Therefore, wait until Cisco Unified MeetingPlace Web Conferencing completes installation before you assign roles.

Procedure

Step 1 To create a user with the proper rights for Cisco Unified MeetingPlace Web Conferencing, use the SQL Server Enterprise Manager to create a user and assign the following server role:

•dbcreator

Step 2 Assign the following database roles for the MPWEB database:

•public

•db_datareader

•db_datawriter

•db_ddladmin

•db_owner

Troubleshooting Tips

If you receive the following error, change the owner of the MPWEB database by entering the following command: exec sp_changedbowner 'sa'. This launches a procedure that is stored in the MPWEB database.

Error 21776: [SQL-DMO] The name 'dbo' was not found in the Users collection. If the name is a qualified name, use [] to separate various parts of the name, and try again.

For more information about this error, see the Microsoft Knowledge Base Article 305711, BUG: DBO User Does Not Display in Enterprise Manager.

Gathering Cisco Unified MeetingPlace Web Conferencing Installation Values

Gather and record the following information to prepare for your installation of Cisco

Unified MeetingPlace Web Conferencing Release 5.3.

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.3

	OL-10029-01	2-7

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Contents Corporate Headquarters Copyright 2004-2006 Cisco Systems, Inc. All rights reserved N T E N T S About the SMA-2S Configuration with SSL and Segmented DNS Releases What to Do First Preface Term Definition Naming ConventionsAdditional References Preface Additional References About Cisco Unified MeetingPlace Terms for Single Sign On Software Integration Configuration RestrictionsTerms of Support for Single Sign On Software Integration Feature Description New Features and Enhancements in ReleaseFeature Description New Features and Enhancements in Release New Features and Enhancements in Release Feature Description About SQL Server Integration Related Topics Msde Database SizeIf the following conditions are met About SQL Server Installation OptionsAbout Sun Java Runtime Environment Installing SQL Server on a Remote Server Installing Cisco Unified MeetingPlace Audio Server ReleaseCreating a Least Privileged SQL Account Procedure Assigning Installation and Ongoing RightsRestrictions Troubleshooting TipsInternal Full Access Installing the Operating System on the Cisco MCS Server Before You Begin Restriction Procedure Testing the Web Server Over an Http Connection Testing the Meeting Console Connection Testing the Web Server Over an Https ConnectionAbout Segmented Meeting Access LAN/WAN DMZ About the SMA-1S ConfigurationAbout the SMA-2S Configuration Example About the SMA-2S Configuration with SSL and Segmented DNSGathering Basic Information About Your Web Server What to Do Next Information, see the About SQL Server Integration section on Restrictions Before You Begin OL-10029-01 A P T E R Cisco Unified MeetingPlace Web Conferencing Clusters One Cluster Configuration 121506 Internal ThenSuggestions for a Robust Cisco Unified MeetingPlace System Default Behavior of Load Balancing in Video-Enabled SystemsSQL Server Considerations Video Meetings in Segmented Meeting Access DeploymentsEnd-User Considerations Install the first internal web serverPreparing the Internal Cluster Preparing the External Cluster Creating a Common Storage Location Configuring Services for the First Internal Web Server Installing the First Internal Web ServerProcedure Registry Key Action Installing Additional Internal Web ServersCopying Guids From the Internal to the External Web Server Installing the First External Web ServerConfiguring Services for the First External Web Server Procedure Installing Additional External Web Servers Configuring Redirection of External Meetings Configuring Ad-Hoc Video Meetings Disabling Load Balancing Viewing the Amount of Web-Conferencing Load on a ServerOL-10029-01 A P T E R Load Balancing in Release 5.3333 and Later User Authentication Methods in Release 5.3235 and LaterBacking Up the Mpweb Database and MPWEB-Slave Database Right-clickMPWEB and choose All Tasks Backup DatabaseOpen Explorer Backing Up Cisco Unified MeetingPlace Registry InformationThis section contains the following procedures Upgrading a Standalone Web Server Restrictions Upgrading Web Servers Sharing the Same Database Click Change/Remove Uninstalling Cisco Unified MeetingPlace Web ConferencingRemoving SQL Server or Msde Reboot your serverWhat to Do First Locating the Software Download Page on Cisco.com Checking the Cisco MCS Operating System ReleaseObtaining Additional Assistance Resolving Https Connection Problems Resolving Http Connection ProblemsOL-10029-01 D E IN-2 IN-3 IN-4