Cisco Systems Conference Phone manual A P T E R

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C H A P T E R 5

Upgrading to Cisco Unified MeetingPlace

Web Conferencing Release 5.3

Topics in this section include:

•Restrictions for Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.3, page 5-1

•About Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.3(235) and Later Releases, page 5-2

•How to Back Up Before Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.3, page 5-3

•How to Upgrade to Cisco Unified MeetingPlace Web Conferencing Release 5.3, page 5-5

•How to Uninstall Cisco Unified MeetingPlace Web Conferencing, SQL Server, or MSDE, page 5-9

Restrictions for Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.3

•We do not support upgrading to Release 5.3 by using Terminal Services.

•You can upgrade to Release 5.3 only from Release 4.2.7.x or 4.3.0.x.

•You cannot delete the SQL Server database if you want to maintain your current click-to-attend links, attachments, and meeting recordings. Deleting or rebuilding your current database will delete all of this information.

•We support upgrading to Release 5.3 from a supported Cisco MCS or exact HP or IBM equivalent. If you are not using a supported Cisco MCS or exact HP or IBM equivalent, you must install Release 5.3 as a new installation on a supported Cisco MCS.

•If you are upgrading Cisco Unified MeetingPlace Web Conferencing load balancing clusters, every web server in a cluster must be upgraded to the exact same release and build number, for example, Release 5.3.x.

•If you have any customizations that you made in Release 4.2.7.x or 4.3.0.x, they will be lost when you upgrade to Release 5.3. You will have to re-implement your customizations through the Cisco Unified MeetingPlace Web Conferencing Administrative pages as part of the overall system configuration.

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.3

	OL-10029-01	5-1

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Contents Corporate Headquarters Copyright 2004-2006 Cisco Systems, Inc. All rights reserved N T E N T S About the SMA-2S Configuration with SSL and Segmented DNS Releases What to Do First Preface Term Definition Naming ConventionsAdditional References Preface Additional References About Cisco Unified MeetingPlace Terms for Single Sign On Software Integration Configuration RestrictionsTerms of Support for Single Sign On Software Integration Feature Description New Features and Enhancements in ReleaseFeature Description New Features and Enhancements in Release New Features and Enhancements in Release Feature Description About SQL Server Integration Related Topics Msde Database SizeIf the following conditions are met About SQL Server Installation OptionsAbout Sun Java Runtime Environment Creating a Least Privileged SQL Account Installing Cisco Unified MeetingPlace Audio Server ReleaseInstalling SQL Server on a Remote Server Procedure Assigning Installation and Ongoing RightsRestrictions Troubleshooting TipsInternal Full Access Installing the Operating System on the Cisco MCS Server Before You Begin Restriction Procedure Testing the Web Server Over an Http Connection Testing the Meeting Console Connection Testing the Web Server Over an Https ConnectionAbout Segmented Meeting Access LAN/WAN DMZ About the SMA-1S ConfigurationAbout the SMA-2S Configuration Example About the SMA-2S Configuration with SSL and Segmented DNSGathering Basic Information About Your Web Server What to Do Next Information, see the About SQL Server Integration section on Restrictions Before You Begin OL-10029-01 A P T E R Cisco Unified MeetingPlace Web Conferencing Clusters One Cluster Configuration 121506 Internal ThenSuggestions for a Robust Cisco Unified MeetingPlace System Default Behavior of Load Balancing in Video-Enabled SystemsSQL Server Considerations Video Meetings in Segmented Meeting Access DeploymentsEnd-User Considerations Install the first internal web serverPreparing the Internal Cluster Preparing the External Cluster Creating a Common Storage Location Configuring Services for the First Internal Web Server Installing the First Internal Web ServerProcedure Registry Key Action Installing Additional Internal Web ServersCopying Guids From the Internal to the External Web Server Installing the First External Web ServerConfiguring Services for the First External Web Server Procedure Installing Additional External Web Servers Configuring Redirection of External Meetings Configuring Ad-Hoc Video Meetings Disabling Load Balancing Viewing the Amount of Web-Conferencing Load on a ServerOL-10029-01 A P T E R Load Balancing in Release 5.3333 and Later User Authentication Methods in Release 5.3235 and LaterBacking Up the Mpweb Database and MPWEB-Slave Database Right-clickMPWEB and choose All Tasks Backup DatabaseOpen Explorer Backing Up Cisco Unified MeetingPlace Registry InformationThis section contains the following procedures Upgrading a Standalone Web Server Restrictions Upgrading Web Servers Sharing the Same Database Click Change/Remove Uninstalling Cisco Unified MeetingPlace Web ConferencingRemoving SQL Server or Msde Reboot your serverWhat to Do First Obtaining Additional Assistance Checking the Cisco MCS Operating System ReleaseLocating the Software Download Page on Cisco.com Resolving Https Connection Problems Resolving Http Connection ProblemsOL-10029-01 D E IN-2 IN-3 IN-4