Cisco Systems Conference Phone manual OL-10029-01

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Chapter 6 Troubleshooting the Cisco Unified MeetingPlace Web Conferencing Release 5.3 Installation

Problems with Cisco Unified MeetingPlace Web Conferencing Server Connections

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.3

6-4	OL-10029-01

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Contents Corporate Headquarters Copyright 2004-2006 Cisco Systems, Inc. All rights reserved N T E N T S About the SMA-2S Configuration with SSL and Segmented DNS Releases What to Do First Preface Naming Conventions Term DefinitionAdditional References Preface Additional References About Cisco Unified MeetingPlace Configuration Restrictions Terms for Single Sign On Software IntegrationTerms of Support for Single Sign On Software Integration New Features and Enhancements in Release Feature DescriptionFeature Description New Features and Enhancements in Release New Features and Enhancements in Release Feature Description About SQL Server Integration Msde Database Size Related TopicsAbout SQL Server Installation Options If the following conditions are metAbout Sun Java Runtime Environment Installing Cisco Unified MeetingPlace Audio Server Release Installing SQL Server on a Remote ServerCreating a Least Privileged SQL Account Assigning Installation and Ongoing Rights ProcedureTroubleshooting Tips RestrictionsInternal Full Access Installing the Operating System on the Cisco MCS Server Before You Begin Restriction Procedure Testing the Web Server Over an Http Connection Testing the Web Server Over an Https Connection Testing the Meeting Console ConnectionAbout Segmented Meeting Access About the SMA-1S Configuration LAN/WAN DMZAbout the SMA-2S Configuration About the SMA-2S Configuration with SSL and Segmented DNS ExampleGathering Basic Information About Your Web Server What to Do Next Information, see the About SQL Server Integration section on Restrictions Before You Begin OL-10029-01 A P T E R Cisco Unified MeetingPlace Web Conferencing Clusters One Cluster Configuration 121506 Then InternalDefault Behavior of Load Balancing in Video-Enabled Systems Suggestions for a Robust Cisco Unified MeetingPlace SystemVideo Meetings in Segmented Meeting Access Deployments SQL Server ConsiderationsInstall the first internal web server End-User ConsiderationsPreparing the Internal Cluster Preparing the External Cluster Creating a Common Storage Location Installing the First Internal Web Server Configuring Services for the First Internal Web ServerProcedure Installing Additional Internal Web Servers Registry Key ActionInstalling the First External Web Server Copying Guids From the Internal to the External Web ServerConfiguring Services for the First External Web Server Procedure Installing Additional External Web Servers Configuring Redirection of External Meetings Configuring Ad-Hoc Video Meetings Viewing the Amount of Web-Conferencing Load on a Server Disabling Load BalancingOL-10029-01 A P T E R User Authentication Methods in Release 5.3235 and Later Load Balancing in Release 5.3333 and LaterRight-clickMPWEB and choose All Tasks Backup Database Backing Up the Mpweb Database and MPWEB-Slave DatabaseBacking Up Cisco Unified MeetingPlace Registry Information Open ExplorerThis section contains the following procedures Upgrading a Standalone Web Server Restrictions Upgrading Web Servers Sharing the Same Database Uninstalling Cisco Unified MeetingPlace Web Conferencing Click Change/RemoveReboot your server Removing SQL Server or MsdeWhat to Do First Checking the Cisco MCS Operating System Release Locating the Software Download Page on Cisco.comObtaining Additional Assistance Resolving Http Connection Problems Resolving Https Connection ProblemsOL-10029-01 D E IN-2 IN-3 IN-4