Vertical Communications and FX Series manual Holding Calls

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GCA70–198Placing Calls On Hold


	4		Placing Calls On Hold

4.1Holding Calls

∙To place a call on hold,

1.Press HOLD.

2.Hang up handset.

∙To return to a call that is on hold,

1.Lift handset and press line button with flashing light, —OR—

press TAP.

∙To place a call on exclusive hold,

1.Press HOLD twice and hang up handset.

∙To retrieve an exclusive hold,

1.Press line button of held call (button with flashing light), —OR—

press TAP (if station does not have line appearance).

∙To place a call on hold at another telephone,

1.While on line, press INTERCOM (system places call on hold).

2.Dial ✳ 90, then dial extension number of telephone to receive held call.

3.Hang up handset.

LCD Station User's Guide 4 – 1

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Contents LCD Speakerphone Station User’s Guide System Model Contents Sending And Receiving Non-Verbal Messages Using The Other Telephone FeaturesTransferring Calls Conferencing CallsOperating Your Telephone With a DSS/BLF Console This page remains blank intentionally Understanding What The Lights Mean Introducing The TelephoneExplanation of Light Patterns Impression LCD Speakerphone DigiTech LCD SpeakerphoneAbbreviation Feature Definition Using The LCD AbbreviationsClear NoANS MusicSdial Speakerphone User Guidelines Using The SpeakerphoneGCA70-198 Introducing The Telephone This page remains blank intentionally Answering Calls ∙ To answer a call using the speakerphone∙ To answer a call that is ringing at your telephone ∙ To answer a call that is ringing at any telephonePress Intercom Answering a Subdued Off Hook Voice Announcement Sohva∙ To respond verbally ∙ To respond non-verbally∙ To forward calls made to your station Forwarding Calls∙ To cancel call forwarding Making a Call Accessing Lines∙ To cancel queuing before it rings back at your telephone Using Last Number RedialUsing Speed Dial Making a Subdued Off-Hook Voice Announcement Sohva ∙ To reply to a meet-mepage Making a Paging Announcement∙ To send a paging announcement ∙ To cancel call waiting ∙ To activate call waiting when you hear a busy signal∙ To cancel the camp-on condition at any time ∙ To camp on at any busy station ∙ When you hear five short tone burstsHolding Calls ∙ To retrieve a held call at another station ∙ To cancel directed call hold and retrieve the call∙ To answer a call at the extension receiving held call ∙ You can scan your held calls and retrieve a specific one∙ To retrieve a parked call Using Call Park∙ To park a call This page remains blank intentionally Non-Verbal Messages Using the Messaging Feature∙ To turn on LCD messaging Press Intercom Using LCD MessagingSending An LCD Message This page remains blank intentionally Transferring Outside Calls ∙ If you hear a busy signal or receive no answer∙ To announce a call before transferring it ∙ To transfer a call without first announcing itPress TRANSFER/CONFERENCE ∙ To make a hot transfer∙ To do a quick screened transfer to intercom or tie line ∙ To do a quick unscreened transfer to intercom or tie lineConferencing Stations Together Conferencing CallsPress the line button of the remaining party ∙ To store extension numbers at DSS buttons Storing DSS Numbers∙ To store special-purpose feature buttons Storing Feature ButtonsStoring a Response Message Button ∙ To store a fixed Response Message button Press Intercom∙ To store an outside number as a speed dial number Programming Speed Dial NumbersDial Press the button you want to program ∙ To respond to an alert after it sounds Setting a Reminder Alert∙ To set a reminder alert at your telephone This page remains blank intentionally ∙ To adjust the display contrast Adjusting The Display ContrastBlocking Voice-Announce Calls ∙ To block voice-announce calls∙ To identify the line that a busy station occupies ∙ To identify the station that occupies a busy line∙ To activate group listening while on a call ∙ To cancel group listening∙ To divert calls to the designated station Muting Your Telephone Setting a Do Not Disturb Condition∙ To override a Do Not Disturb condition at another station ∙ To override an in-progress call at another telephoneSetting The Volume Control GCA70-198 Using The Other Features Using Background Music Setting Your Personal Ringing Tones∙ To select one of the ringing tones ∙ To turn the music onDU32X DSS/BLF Console Operating Your TelephoneDD32X DSS/BLF Console Blocking Voice-Announce Calls Publication IndexIndexGCA70-198 GCA70-198Index Index GCA70-198 Button Feature Enable Code Disable CodeFeature Enable Code Disable Code Button Mnemonic Intercom LNG01 Intercom # OBS Feature Enable Code Page Page Charlottesville, Virginia