Vertical Communications DSU, II manual ∙ To Receive a Sohva, ∙ To Reply to a Sohva 8201N only

Page 10

Answering Calls

GCA70–246

2.2Answering Subdued Off-Hook Voice Announcement (SOHVA) Calls

NOTE: Your telephone may be arranged to receive a subdued off-hook voice announcement (SOHVA). If it is, an intercom caller may break into your outside call and deliver a message to your telephone receiver for you to hear.

∙To Receive a SOHVA,

1.While off-hook on an outside call, hear several quick tone bursts followed by an announcement delivered to your ear through the handset.

∙To Reply to a SOHVA (8201N only),

1.Press and hold the MUTE button.

As long as you hold the MUTE button, you are on line with the SOHVA caller.

2.Release the MUTE button when you are finished with your reply. You are now on line with your original call.

∙To Block SOHVA,

1.Lift handset and listen for intercom dial tone.

2.Dial ✳ 2.

∙To Remove Block,

1.Lift handset and listen for intercom dial tone.

2.Dial # 2.

2 – 2 Single Line Telephone Station User's Guide

Image 10

Contents DSU and DSU II Series Digital Telephone Systems Telephone Models Contents Using The Other Telephone Features Storing Speed Dial NumbersIntroducing Single Line TelephoneUnderstanding What The Lights Mean Impact 8101N Single Line Telephone Adusting Your Telephone’s Pedestal Model 8201N only ∙ To answer a call that is ringing at your telephone Answering CallsAnswering Calls ∙ To answer a call that is ringing within your group∙ To Block Sohva ∙ To Receive a Sohva∙ To Reply to a Sohva 8201N only ∙ To Remove BlockGetting a Dial Tone To access outside line using line group featureMaking Calls Making a CallWaiting For a Line Queuing To access intercom lineTo cancel queuing To queue for a busy line groupTo dial system speed dial numbers Using Speed Dial NumbersTo dial personal speed dial numbers To program personal speed dial numbersTo redial last number used Using Toll Restriction Override TRORedialing Last Number Used To use Toll Restriction Override at a stationTo use manual Hold To use the Hold recall featureHolding Calls To return to call on HoldTo park a call To retrieve parked callPress TRANSFER/CONFERENCE Transferring Outside CallsTo make a screened transfer To make an unscreened transferThis page remains blank intentionally Conferencing Conferencing CallsThis page remains blank intentionally Using The Recall/flash Using The OtherTelephone Features PagingTo enable the Tracker pager at your station To disable the Tracker pager at your stationTo cancel personal call forward Pulse/tone SwitchingUsing Call Forwarding To forward personal calls to another telephoneTo cancel automatic call back Using Automatic Call-BackTo cancel all call forward To answer call-back ringUsing Call Waiting Using Automatic Set RelocationSetting Your Ring Volume Setting Your Personal Ringing Tones∙ To set the ring volume Retrieving Messages MessagingSending System-Supplied LCD Messages To cancel station-to-station messaging Using Station-To-Station MessagingTo activate station-to-station messaging Storing Speed Dial Numbers Programming Your Telephone∙ To store an outside number as a speed dial number This page remains blank intentionally Troubleshooting Your Telephone Symptom Possible CauseThis page remains blank intentionally Glossary Glossary GCA70-246 Single Line Station Users Guide G-3 Glossary GCA70-246 Publication Index Index GCA70-246 GCA70-246 Index This page remains blank intentionally Appendix a Quick Reference GuideNight Answer Page Page Page Page Page Charlottesville, Virginia