Important information, Troubleshooting

6 Important information

Troubleshooting

If you feel this product is not working correctly please consult the user guide and ensure that you are using the product in accordance with the instructions.

Remove all extra telephone equipment and connect only this telephone directly to the telephone socket.

If the fault is still present, connect another telephone (if available) to the telephone socket. The results will show you whether the fault lies with this product or with the telephone line. If this product is working correctly the fault is on the telephone line. Please contact your network operator for assistance

In the case of technical problems with this product please consult our website for further information or send us an email for a prompt response to your enquiry.

Temperature and ambient conditions

The telephone is designed for indoor use (temperature range of -10 °C to 50 °C). Do not install the telephone in areas where there is the risk of an explosion, excessive exposure to smoke, dust, vibrations, chemicals, moisture, and heat. The unit must not be installed in damp locations such as a bathroom or laundry, do not expose the unit to direct sunlight.

Cleaning and care

The surface of the case can be cleaned with a dry, soft, lint-free cloth. Never use cleaning agents, particularly aggressive solvents. Apart from occasional cleaning of the case, no other care is necessary. The rubber feet of the base station are not resistant to all cleaning agents. The telephone feet do not normally leave any marks on the surface. However, on account of the multitude of varnishes and surface finishes used, surface marks caused by the feet of the unit cannot be ruled out.