![](/images/new-backgrounds/1255118/25511845x1.webp)
|
|
| GEAppliances.com |
|
|
|
|
|
|
|
|
Problem |
| Possible Cause | What To Do |
|
|
|
|
Water does not enter |
| automatic self system checks | • After START is pressed, the washer does several system |
washer or enters slowly |
|
| checks. Water will flow 60 seconds after START is pressed. |
|
| Water supply is turned off | • Turn on both hot and cold faucets fully. |
|
|
|
|
|
| Water valve screens are | • Turn off the water source and remove the water connection |
|
| stopped up | hoses from the upper back of the washer. Use a brush or |
|
|
| toothpick to clean the screens in the machine. Reconnect |
|
|
| the hoses and turn the water back on. |
|
|
| |
Wrinkling | Improper sorting | • Avoid mixing heavy items (like work clothes) with | |
|
|
| light items (like blouses). |
|
| Overloading | • Load your washer so clothes have enough room |
|
|
| to move freely. |
|
| Incorrect wash cycle | • Match cycle selection to the type of fabric you are |
|
|
| washing (especially for easy care loads). |
|
| repeated washing in | • Wash in warm or cold water. |
|
| water that is too hot |
|
|
|
|
|
Grayed or yellowed |
| not enough detergent | • Use correct amount of detergent. |
clothes |
|
|
|
| not using HE | • Use HE detergent. | |
|
| detergent |
|
|
| Hard water | • Use hottest water safe for fabric. |
|
|
| • Use a water conditioner like Calgon brand or install |
|
|
| a water softener. |
|
| Water is not hot enough | • Make sure water heater is delivering water at |
|
|
| |
|
| Detergent is not | • Try a liquid detergent. |
|
| dissolving |
|
|
| Dye transfer | • Sort clothes by color. If fabric label states wash separately, |
|
|
| unstable dyes may be indicated. |
|
|
|
|
Colored spots |
| Incorrect use of fabric | • Check fabric softener package for instructions and follow |
|
| softener | directions for using dispenser. |
|
| Dye transfer | • Sort whites or lightly colored items from dark colors. |
|
|
| • Promptly remove wash load from washer. |
|
|
|
|
Water temperature |
| Water supply is improperly | • Make sure hoses are connected to correct faucets. |
is incorrect |
| connected |
|
|
| House water heater is | • Make sure house water heater is delivering water |
|
| not set properly | at |
|
|
|
|
Slight variation |
| this is normal | • Due to the metallic properties of paint used for this unique |
in metallic color |
|
| product, slight variations of color may occur due to viewing |
|
|
| angles and lighting conditions. |
Safety Instructions Operating Instructions
Installation Instructions
Troubleshooting
Bad odor inside | Washer unused for a long time, |
your washer | not using recommended |
| quality of HE detergent |
| or used too much detergent |
•Run a BasketClean cycle.
•In the case of strong odor, you may need to run the BasketClean cycle more than once.
•Use only the amount of detergent recommended on the detergent container.
•Use only HE
•Always remove wet items from the washer promptly after machine stops running.
•Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance.
Tips Consumer Support
23