GEAppliances.com

 

 

 

 

 

 

 

 

Problem

 

Possible Cause

What To Do

 

 

 

 

Water does not enter

 

automatic self system checks

After START is pressed, the washer does several system

washer or enters slowly

 

 

checks. Water will flow 60 seconds after START is pressed.

 

 

Water supply is turned off

Turn on both hot and cold faucets fully.

 

 

 

 

 

 

Water valve screens are

Turn off the water source and remove the water connection

 

 

stopped up

hoses from the upper back of the washer. Use a brush or

 

 

 

toothpick to clean the screens in the machine. Reconnect

 

 

 

the hoses and turn the water back on.

 

 

 

Wrinkling

Improper sorting

Avoid mixing heavy items (like work clothes) with

 

 

 

light items (like blouses).

 

 

Overloading

Load your washer so clothes have enough room

 

 

 

to move freely.

 

 

Incorrect wash cycle

Match cycle selection to the type of fabric you are

 

 

 

washing (especially for easy care loads).

 

 

repeated washing in

Wash in warm or cold water.

 

 

water that is too hot

 

 

 

 

 

Grayed or yellowed

 

not enough detergent

Use correct amount of detergent.

clothes

 

 

 

 

not using HE (high-efficiency)

Use HE detergent.

 

 

detergent

 

 

 

Hard water

Use hottest water safe for fabric.

 

 

 

Use a water conditioner like Calgon brand or install

 

 

 

a water softener.

 

 

Water is not hot enough

Make sure water heater is delivering water at

 

 

 

120°–140°F (48°–60°C).

 

 

Detergent is not

Try a liquid detergent.

 

 

dissolving

 

 

 

Dye transfer

Sort clothes by color. If fabric label states wash separately,

 

 

 

unstable dyes may be indicated.

 

 

 

 

Colored spots

 

Incorrect use of fabric

Check fabric softener package for instructions and follow

 

 

softener

directions for using dispenser.

 

 

Dye transfer

Sort whites or lightly colored items from dark colors.

 

 

 

Promptly remove wash load from washer.

 

 

 

 

Water temperature

 

Water supply is improperly

Make sure hoses are connected to correct faucets.

is incorrect

 

connected

 

 

 

House water heater is

Make sure house water heater is delivering water

 

 

not set properly

at 120°–140°F (48°–60°C).

 

 

 

 

Slight variation

 

this is normal

Due to the metallic properties of paint used for this unique

in metallic color

 

 

product, slight variations of color may occur due to viewing

 

 

 

angles and lighting conditions.

Safety Instructions Operating Instructions

Installation Instructions

Troubleshooting

Bad odor inside

Washer unused for a long time,

your washer

not using recommended

 

quality of HE detergent

 

or used too much detergent

Run a BasketClean cycle.

In the case of strong odor, you may need to run the BasketClean cycle more than once.

Use only the amount of detergent recommended on the detergent container.

Use only HE (high-efficiency) detergent.

Always remove wet items from the washer promptly after machine stops running.

Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance.

Tips Consumer Support

23

Page 23
Image 23
GE GFWN1000, WBVH5300 installation instructions Troubleshooting