RCA 25415 manual Transferring a Call to Another Station, Privacy, Volume, Conference Calls

Basic Operation

Transferring a Call to Another Station

1.With the caller on the line, press the TRANSFER button.

2.Press the INTERCOM/MEMORY LOG button (1-16) for the station you want to transfer the call to. The line’s indicator blinks yellow until the party picks up the transferred call. Once the call is picked up, the indicator stays red. The indicator on the receiving party’s line rapidly flashes red and rings during call transfer.

•If the transferred call is not picked up at the other station within 45 seconds. The transfer cancels, the line is put on hold, and the line indicator flashes green.

•If the party at the other station doesn’t pick up the transferred call, and you want to attempt to transfer to another station, press the line button and repeat the transfer process from step 1.

Receiving a Transferred Call from Another Station

If a call is transferred to your station, the line indicator flashes red. To answer the call, press that line button.

If you are on the line when a call is transferred to you, you will hear beeps to alert you of the incoming call. Put your current call on hold by pressing HOLD, and then pick up the incoming call by pressing the corresponding line button.

NOTE: During the transfer, the only two stations that can access the line are: a) the transferring station, or; b) the station receiving the transfer.

VERY IMPORTANT: To transfer a call from one station to another, the two stations should be connected to the same line.

Privacy

While in use, a line can be secured so that no one else can listen to the conversation. This feature only applies to 25403, 25404, 25413, 25414, and 25415 phones. However, other phone which are not compatible with these models can still access the line.

Providing Privacy

At any time during a conversation, you can use the privacy feature to secure the line.

1.While on a line, press the PRIVACY button. The indicator turns on.

2.To cancel, press PRIVACY again or hang up.

NOTE: If you put a call on hold while in privacy mode, no one but you can access the line on hold.

Volume

The ringer, speaker, and handset/headset volume is set independently with the VOLUME up and down buttons. There are 8 possible volume settings per mode. The volume indicator scale is displayed during volume adjustment.

Ringer Volume

1.While the phone is on the hook, press the VOLUME up or down button. The phone rings according to the current setting.

2.Tap the up or down button to adjust the volume one level at a time. The phone stores the setting after the last button press.

NOTE: To turn the ringer off, on, or change the ringing pattern, see Setting the Ringer Tone.

Speakerphone, Handset, and Headset Volume

While the phone is in use, during the desired mode, press the VOLUME up or down buttons until you reach a comfortable listening level. The phone stores the setting after the last button press.

Conference Calls

This feature allows you to have a 3-way conversation using any combination of 2 lines.

To connect and conference

1.To make a call, press the line you want and dial the telephone number. If you already have someone on the line, skip to step 2.

2.Press the HOLD button to place the call on hold.

3.Press another line button and dial the telephone number of the party you want to conference with.

4.Press the CONFERENCE button.

5.Speak to both parties.

NOTE: If you have more than one line on hold, and you want to have a conference call, you must first select the line on which you want to conference.

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