RCA 25415 manual Troubleshooting Guide

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Troubleshooting Guide

-on an intercom call, or

-programming the phone, or

-when a message is being recorded at that extension.

It is preferable to set one or more additional phones to act as Auto Attendant for occasions when the primary Auto Attendant is turned off or in use. The primary Auto Attendant is the unit having the shortest pickup time, others would have longer pickup times.

Display Messages

The following special messages indicate the status of a message or the unit:

00 TOTAL CALLS

The Caller ID memory log is empty.

UNKNOWN CALLER

The incoming call does not have Caller ID service or their service area is not linked to yours. If UNKNOWN CALLER

 

 

 

 

 

appears along with a calling number, the name information for that number was not available.

BLOCKED CALL

The caller is registered as “Private Number ”and their Caller ID information is withheld.

INCOMPLETE DATA

Caller information has been interrupted or corrupted during transmission.

NO DATA

No Caller ID signal has been detected, or Caller ID service has not been activated.

START/END

You are at the beginning or the end of the Caller ID memory log.

 

 

 

 

 

Battery power level is low.

 

 

 

 

 

Operation By Battery

If the power cord is not plugged into the unit, and the battery is available, the unit enters Battery Operation Mode. In this mode, the unit fully supports all operational features, except the intercom call function and cordless handset.

NOTE: Under battery operation mode, the RF module (optional for use with cordless handset) is not supported.

Operation without Power

If the power cord is not plugged into the unit and no battery is installed, the unit enters into No Power Operation mode. in this mode, the user may:

1)use the handset to manually make a call on line 1 only,

2)answer a call on line 1 with the handset.

Cordless Phone Option

It is possible to enhance your phone to a cordless feature with the additional purchase of the H5400 accessory handset and module. The H5400 is packaged with an RF module, when the module is properly inserted into the back of the 25415 base, the antenna icon on the display will illuminate. After registration (see user guide of model H5400) you may use your cordless handset with your phone system.

Troubleshooting Guide

No dial tone

•Check or repeat installation steps:

•Make sure the telephone line cords are connected to the phone and the wall jack. Make sure the line cords are not damaged.

•Make sure the hook switch pops up when the handset is lifted.

•Check the SPEAKER button. Make sure the indicator is off.

•Disconnect the phone from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service.

You cannot be heard by the other party.

•Make sure the handset or headset cord is inserted properly and securely.

•Make sure the MUTE feature is not turned on.

Phone does not ring.

•Make sure the ringer is turned on.

•Make sure the Do Not Disturb feature is not activated.

•You may have too many extension phones on your line. Try unplugging some phones.

•See solutions for “No dial tone.”

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Contents Model Notification to the Local Telephone Company Important InformationEquipment Approval Information Interference InformationFCC RF Radiation Exposure Statement LicensingHearing Aid Compatibility Table of Contents Base Layout Connections & SetupParts Checklist Telephone Jack RequirementsImportant Installation Information Important Installation GuidelinesInstalling the Phone Line Other System Phones Programming the TelephoneData Port System VerificationPhone Name Delay RingPriority Line Phone IDNo Unknown/Blocked Intercom Auto AnswerFlash Time Call Alert ToneRegional Area Codes Manually Setting the Time and DateDisplay Contrast Local Area CodeProgramming the Answering Machine Restoring the Default SettingsPickup Delay Programming the Answering MachineMessage Interrupt Remote PasswordMessage Length Call ScreeningMailbox Auto Attendant Pickup DelayProgramming the Auto Attendant Programming the Auto AttendantSet Valid ID Set Night Time for Auto AttendantSet Night Time on / OFF Set Weekend GreetingBasic Operation Basic OperationHold Switching Between the Speakerphone, Handset, and HeadsetMute Do Not DisturbPrivacy VolumeTransferring a Call to Another Station Receiving a Transferred Call from Another StationIntercom Calls Intercom OperationSummary Screen Caller IDCaller ID Paging All StationsCall Waiting Caller ID MemoryIf You Programmed Your Local Area Code If You Did Not Program Your Local Area CodeStoring a Pause in Memory Reviewing Phone Book Directory MemoryReviewing the Intercom/Memory Log memory location Storing the Last Number DialedTurning the Answering System On/Off Answering System OperationAnswering System Answering MachineMemo Recording Playback and Erasing a GreetingRecording Incoming Messages Monitoring Incoming CallsAuto Attendant Playback and Erasing Auto Attendant Greetings Using Multiple Auto AttendantsAuto Attendant Operation Recording Auto Attendant GreetingsTroubleshooting Guide 2651 2425 ServiceAccessory Information General Product CareLimited Warranty WarrantyIndex One-Touch Intercom Operation By Battery

25415 specifications

The RCA 25415 is a versatile and user-friendly cordless phone that caters to the needs of modern households looking for convenience and reliability in their communication devices. One of its standout features is the DECT 6.0 technology, which provides enhanced security and crystal-clear sound quality for conversations. This technology also ensures that the phone operates in a frequency range that minimizes interference from other wireless devices, making it a perfect choice for homes filled with Wi-Fi and Bluetooth devices.

The RCA 25415 boasts an impressive battery life, allowing users to make extended calls without the constant worry of needing to recharge. Its battery is designed for longevity and performance, with rapid charging capabilities, meaning that even a short charging session can provide a substantial amount of talk time.

Another key characteristic of the RCA 25415 is its user-friendly interface. The large, backlit LCD screen makes it easy for users to navigate through menus, access phonebook contacts, and recognize incoming calls, even in low light conditions. The phone’s keypad is ergonomically designed for comfort, featuring large, clearly labeled buttons that are easy to press, which is especially beneficial for seniors or those with vision impairments.

This model also comes equipped with essential features such as call waiting, caller ID, and voicemail functionality. These features enhance the overall user experience by allowing individuals to manage their calls more effectively. Additionally, the RCA 25415 supports a built-in answering machine, ensuring that users never miss an important message.

One of the more appealing aspects of the RCA 25415 is its ability to support multiple handsets. This feature allows homeowners to expand their communication setup, enabling them to have phones in different rooms without the need for a separate phone line.

Overall, the RCA 25415 combines practicality with robust technology, ensuring it remains a valuable tool for any home. Its blend of user-friendly design, advanced features, and reliability makes it a standout choice in the crowded market of cordless phones. Whether for personal or professional use, the RCA 25415 meets a variety of communication needs efficiently and effectively.
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