RCA 25420 manual Troubleshooting Guide, Other Information, New Call, No Number, No Name, No Data

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NEW CALL:

Other Information

NEW CALL:	Call has not been reviewed.
NO NUMBER:	No Caller Number was received.
NO NAME:	No Caller Name was received.
NO DATA:	No Caller ID information was received.
BLOCKED CALL:	The person is calling from a number that has been blocked
BLOCKED NAME:	from transmission.
BLOCKED NAME:	The person’s name is blocked from transmission.
BLOCKED NUMBER:	The person is calling from a number that has been
UNKNOWN CALLER/	blocked from transmission.
UNKNOWN CALLER/	The incoming call is from an area not serviced by
NAME/NUMBER:	Caller ID or the information was not sent.

Troubleshooting Guide

Telephone Solutions

No dial tone

•Check and repeat installation steps:

Ensure the base power cord is connected to a working outlet.

Ensure the telephone line cord is connected to the base and the wall jack .

•Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.

•The cordless handset may be out of range of the base. Move closer to the base.

•Ensure the battery is properly charged (14 hours).

•Ensure the battery pack installed correctly.

•Did the handset beep when you pressed the TALK button? The battery may need to be

charged.

Dial tone is OK, but can’t dial out

• Make sure the type of phone service you are subscribed to is TONE. This handset is TONE only.

Handset does not ring

•Make sure the handset ringer is set to on.

•The cordless handset may be out of range. Move closer to the base.

•Check for dial tone. If no dial tone is heard, see No dial tone above.

You experience static, noise, or fading in and out

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Contents Model 4-Line DECT Cordless Oce Phone User’s GuidePlease read this manual before operating this product 1 Notification to the Local Telephone Company Important InformationEquipment Approval Information 2 Rights of the Telephone CompanyInterference Information Hearing Aid Compatibility HACFCC RF Radiation Exposure Statement LicensingLicensed under US Patent 6,427,009 CONNECTIONS AND SETUP Table of ContentsIMPORTANT INFORMATlON ...........… CALLER ID CID BATTERY SAFETY PRECAUTIONSCHANGING THE BATTERY GENERAL PRODUCT CAREIntroduction FeaturesIntroduction Your Caller ID Call Waiting phone allows you toImportant Installation Information Connections and SetupParts Checklist Before Your BeginBase Station Connections and Setup on page Installing the Handset Battery Important Installation Guidelinescharge the phone, battery performance may be compromised Connecting the AC Electrical PowerClass Classe 2 Power source Handset & Base Layout Other System Phones VolumeHandset Charge Cradle Programming the TelephoneBase Ring Volume Handset Ringer VolumePage All Volume Base and Handset Ring On/O Speakerphone, Handset, and Headset VolumeSOUND SETTING Handset Ringer MelodyPriority Line Use this setting to delay the audible ring toneCID ON/OFF Delay RingPhone Name Phone IDPress the Menu button while in standby mode No Unknown/Blocked Flash TimeCall Alert Tone NOTE You may press the Exit button at any time to exitTime and Date ContrastHour Format Local Code Basic OperationRegional Code Basic Operation Load DefaultVisual Indicators Clear All MemoryConference Call Making a CallRedial To connect and conferenceMute Volume AdjustSpeakerphone Mode Do Not DisturbHold Call TimerIntercom Operation TransferPaging All Extensions from the Cordless Handset Battery LowPaging the Cordless Handset Answering an Intercom Call Using Intercom with a Telephone CallIntercom Operation Receiving an Incoming Telephone Call During an Intercom CallStoring a Name and Number in Memory MemoryMemory Storing a Redial NumberDialing a Stored Number Memory/Caller IDCaller ID CID Receiving and Storing CID RecordsReviewing Call Records Caller IDTransferring CID Records to Memory Eleven digits Dialing a Caller ID NumberDeleting the Current Caller ID Record Ten digitsDeleting All Caller ID Records Changing the BatteryCaller ID Errors Call Waiting Caller IDOther Information Battery Safety PrecautionsConnecting the Belt Clip Belt Clip OperationNEW CALL Troubleshooting GuideTelephone Solutions No dial tone NO NUMBERBattery Solutions Caller ID Solutions No DisplayCaller ID Error Message Unit beepsCauses of Poor Reception General Product CareService Limited Warranty WarrantyWarranty Telefield NA Inc Manager, Customer RelationsProduct Registration Limitation of WarrantyWhat your warranty does not cover How state law relates to this warranty LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE2011. All rights reserved. Model Beaverton, OrRCA is a trademark of RCA Trademark Management S.A Used under license T0001174 Rev.0 E 11-03