ClearOne comm 900, 600 user manual Error Messages, Firmware upgrades, Device Toolbox Editor

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48

 

RAV-Ware— Advanced Features

Error Messages

When the RAV system encounters an error, an error icon will appear in the lower left-corner of the screen. Review this log to troubleshoot problems.

To view error messages

Double-click the Error icon in the lower-left corner of the RAV window.

To clear error messages

Click Clear.

Note: Errors can be tracked using the Event Log.

Figure 3.33. Error log

Firmware upgrades

Firmware upgrades are included with any updated RAV-Ware release. Once the RAV-Ware update has been installed, you should upgrade the firmware. Firmware can be upgraded through the network, serial or USB connection.

To open the RAV Firmware Loader

Click the Firmware Loader toolbar button.

Note: This option is only available when you are connected to a RAV unit.

To upgrade RAV firmware

1.Click File.

2.Browse RAV-Ware firmware folder and select rav9os or rav6os depending on your RAV unit.

3.Click Open.

4.Click the Update button.

The File Transfer Progress bar will

indicate when the firmware has

Figure 3.34. Firmware upgrades

 

been uploaded.

 

RAV-Ware— Advanced Features

 

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Device Toolbox Editor

The Device Toolbox Editor allows you to add your auxiliary devices to RAV-Ware. You can add video codecs, sound cards, record/playback devices and amplifiers to customize your sys- tem and easily access these devices for future RAV installations.

To open the Device Toolbox Editor

From the Tools menu, select Edit Device List -Or-

Right-click on the Device Toolbox pane and click Device Toolbox Editor.

To add a device

1.Click Add.

2.Select the Device Type from the Device Type list.

3.Enter the Name of the Manufacturer.

4.Enter the Model Number of the device.

5.Enter the Equalization levels and the Gain settings.

6.Click OK. The new device will appear in the Device Toolbox Editor window and in the Device Toolbox.

Figure 3.35. Toolbox Editor

To edit a device

1.

In the Device Toolbox Editor, select the device

 

 

you want to modify.

 

2.

Click Edit.

 

3.

Change any information.

 

4.

Click OK.

 

 

Tip: You can also double-click the device in the

Figure 3.36. Edit Device

 

Device Toolbox pane to edit.

To delete a device

1.In the device list, click the device you want to delete.

2.Click Delete.

3.Confirm that you want to delete the device.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

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Contents Page Table of Contents Introduction Unpacking Services and supportRAV 600/900 Product returnsProduct Overview RF Radio Frequency ControllerMixer Speakers ceiling- or wall-mount Microphone PodsBasic Room Design Basic Room Design for RAVInstallation Overview Network Information System Requirements for RAV-WareConnecting the RAV To set up audio conferencing Basic ConnectionsAudio conferencing Attach the external antenna and turn it it is upright To connect to a sound card Connecting video codecs, amplifiers and sound cardsAuxiliary Devices To connect to a video codecConnecting for USB control Connecting VCRs and DVD playersConnecting PTZ cameras Connecting for serial controlTo connect to a digital phone Digital phonesRAV-Ware Software Configuration RAV-Ware overview Install RAV-WareIntroduction Getting started with RAV-WareRAV-Ware files RAV-Ware connectionsConfiguring System Settings Communication SettingsNetwork Find Telephone Settings Regional SettingsMicrophones Customizing RAV ComponentsEffects of using an external amplifier LoudspeakersMixer Console Preconfigured video codecs, amplifiers and sound cards Adjusting Line Input/Output settingsLine Input and Output Preconfigured record/playback devices Adjusting Record/Playback settingsRecord and Playback Phonebook Setting camera presets Camera Controls Dialer and Phonebook UsageDialer Advanced Features System ChecksEvent Log Error Messages Firmware upgradesDevice Toolbox Editor Using the RAV Managing Calls Using the ControllerUsing the Phonebook from the RF Controller Accessing the menuProgramming Phone Preferences Configuration Adjusting the SettingsTo change LCD contrast To select a frequencyTo perform RF radio test To enter flash durationTo check the RAV version To view the IP addressWeb Interface Accessing the web interface OverviewDial To open event log To clear logTo download log System Check Log OutTo open the system checks Appendix Controller MaintenanceTroubleshooting AudioGeneral SpeakersPinouts Camera pinoutsDimensions SpecificationsGroups and channels Serial CommandsCommand structure ConventionsSerial command error codes RAV serial commandsMeter type definitions Aarings Number of Rings to Auto Answer On AA Auto Answer Enable/ DisableAconn Audible Connect / Disconnect Indication AD Auto Disconnect Enable/ DisableAEC Acoustic Echo Canceller enable/ disable Aecref Acoustic Echo Cancellation ReferenceCalldur Call Duration Batterylvl Battery LevelCamctrlmode Camera Control Port Mode Baud Baud RateCammove Move the Camera Campreset Camera PresetCampresetset Camera Preset Setup Camflow Camera Control Flow ControlCamtrack Camera Track CAMPRESETSET2 Camera Preset SetupCamswitchlag Camera Switch Time Lag Camposition Camera PositionCountry Country Selection Default Default The UnitCleareffect Clear Effect Wide Band Telco Emulation Clock Clock SetDevice Device Identification Label Dial Dtmf DialingDid Device ID Enetdnsa Ethernet DNS Server addresses Enetgate Ethernet default Gateway addressEnetaddr Ethernet port IP address Enetdhcp Ethernet Dhcp SelectionFlow Flow Control Eqsel Equalization EnableGain Gain Adjustment EQ EqualizationLabel Label Greport Gate ReportHook Hook Flash Hookd Hook Flash DurationManufacturer Manufacturer Identification Label Lvlreporten Level Report EnableLVL Level Lvlreport Level ReportMute Mute Miccampreset Mic Camera PresetNcsel Noise Cancellation Select Mtrx Matrix RoutingPhonebookdel Deletes an Entry to the Phonebook Pbdial Dial a PB Entry by NamePhonebookadd Adds an Entry to the Phonebook Phonebookcnt Queries the Number of Entries in the PhonebookRing Ring Indication Reset ResetRedial Dial the last number again Rffreq RF Frequency SelectionRingertest Audible Ring Melody Test Silenceprst Silence Camera PresetRingerlvl Audible Ring Level Ringersel Audible Ring Melody Selection112 Stereomix Sets the Input to be a Stereo MixSyschecks System Checks Sysresult System Check ResultUID Unit ID TE Telco EnableTelcolvlctrl Telco TX Level Control Enable/ Disable Volume Volume AdjustmentFCC Part 68 Compliance Electrical Safety AdvisoryCompliance FCC Part 15/ICES-003 ComplianceEC Declaration of Conformity European ComplianceIndex
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