Talkswitch Essential TalkSwitch Troubleshooting and Reset Guide for Your Phone

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T S - 6 0 0 U S E R G U I D E

Reset to Factory Defaults

If the basic reset cannot return the phone to the normal operating condition, you must restore to factory defaults. All information stored in memory will be erased.

1.Disconnect the power cord from the phone.

2.Wait for 10 seconds.

3. Press and hold D E L ET E and S when reconnecting the power cord to the phone.

4. When firmware version number is displayed, release the buttons.

BLANK SCREEN

•Verify that your power adapter is properly connected.

•If you are using the power cord adapter, verify that it is properly connected and that you are using the long phone cord provided with your phone.

PHONE DOESN’T RING

•Verify that the ringer is not turned off. Press the VOLUME UP button while the phone is idle to turn the ringer on.

•Verify that the line cord is properly connected and that dial tone is present when going off-hook.

•Verify that the TalkSwitch is properly programmed for your extension’s call handling.

•Verify that Do Not Disturb is disabled for your extension.

NO DIAL TONE

•Verify that the line cord is properly connected.

•Try with a different line cord.

•Test the telephone in a different jack. If it works, then the jack may be defective or the TalkSwitch may be wired incorrectly.

NO CALLER ID

•Check Caller ID subscription. In order to receive Caller ID for external calls, you must be subscribed to the Caller ID service from your telephone service provider.

W W W.T A L K S W I T C H . C O M

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Contents Talkswitch TS-600 Telephone TalkSwitch is a division of Centrepoint Technologies Inc Table of Contents Page Important Safety Instructions Installing Your PhoneIntroduction W.T a L K S W I T C H . C O M Installation Part ChecklistConnecting the handset Connecting power through cord adapterWall Mounting Connecting power directly from the AC adapterConfigure Area Codes Setting UP Your TS-600 PhoneExtensions with Direct Line Access Configure the Outside Line Access CodeAdjusting the display angle Selecting ring toneAdjusting the Handset Receiver Volume Adjusting the Display ContrastAdjusting the Headset Receiver Volume Adjusting Speakerphone Receiver VolumeOverview of the TS-600 Phone Using Your PhoneKEY Label Usage Menus and Softkeys Phone DisplayMaking a Call Receiving Calls Redialing CallsPutting a Call on Hold Hanging UP a CallCall Waiting and Queued Calls Transferring a CallTo retrieve a call that has been parked Conferencing CallsPicking UP a Call OVERHEAD, Intercom and Group Paging Do not Disturb Ring Once FeatureSend a Call to Voicemail Check VoicemailsViewing the Caller ID List Accessing the Call LOGCalling Back a Number from the Call LOG Using the Phone Directory Using ONE-TOUCH Speed DialsDeleting a Call from the Call LOG Searching Telephone Numbers in the DirectoryProgramming a NEW Phone Number Deleting Entries in the DirectoryWhile reviewing the call Log Saving a CALLER’S Name and Number Troubleshooting Maintenance InformationResetting Your TELEPHONE’S Programming Blank Screen Reset to Factory DefaultsPhone DOESN’T Ring No Dial ToneHandset DOESN’T Work Problems DialingMessage Waiting Count does not Work CAN’T Receive ON-HOOK Intercom CallsLimited Warranty For Products Purchased in the U.S. or Canada Connection and USE with the Nationwide Telephone Network FCC Registration and Repair InformationRepair Instructions Interference Information Part 15 of FCC Rules