Issue 5, June 1999
If you attempt to answer the call while it is ringing (or if autoanswer is on), but another phone has just answered the call, the answer attempt will fail. The Multiple CA key will become idle, and its Status light will turn off.
When you successfully answer an incoming call on a Multiple CA key, the Status light will turn on and you will not see future calls to other CACH lOs on this Multiple CA until the current call goes away from the Multiple CA key. This can happen in two ways:
•The call is disconnected.
•The call is picked up by another shared CACH ID and disconnected by the Multiple CA key.
Automatic Callback Calls on a Multiple CA Key
Automatic Callback (ACB) calls will alert the Multiple CA key if it is idle or if it has an EKTS associated call. Otherwise, the ACB notification will be delayed until the Multiple CA key becomes idle or EKTS associated. When an ACB call is presented on the Multiple CA key, you can answer the ACB notification just as you would an ACB notification on a normal line key.
Outgoing Calls on 8 MUltiple CA Key
You can place outgoing calls on a Multiple CA key, when it is idle (Status light is turned off), just as you would on a line key. The Multiple CA key will be automatically selected for outgoing calls when going off hook on the handset, headset, or speaker, if it is defined as the prime line. When an outgoing call is attempted on a Multiple CA key, the first available CACH 10 (not used by other phones with shared CACH 10) in its list will be used to place the call. At this point the Multiple CA key Status light will not show incoming calls until the current call goes away.
Note that the Multiple CA key can be configured as the prime line from the initial setting menu, just like any line key. The only difference is that the prime ON will be blank in this case because this key does not have a ON.
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Issue 5, June 1999
Bridge onto an EKTS Associated Call
You can bridge onto an active EKTS Associated Call, if the Privacy feature has not been invoked for that call, simply by pressing the line key that is associated with the call. The status light for the line key associated with the call is winking before you bridge onto the call, and will change to steady on when bridging· has been accomplished. When you are finished with the call, hang up in the way you would for any normal call.
EKTS Associated Calls on a Multiple CA Key
EKTS associated calls will appear on an otherwise idle MUltiple CA key when a Key Hold Indication or a Key Release Indication is received from the switch for the associated call. However, if a Privacy Release Notification is received for the associated call, it will nol be visible on the Multiple CA key.
When privacy is not enabled, the Multiple CA Status light is set to EKTS associated cadence and the associated call can be barged in by pressing the Multiple CA key (followed by pressing Connect if in Preview mode). This is identical to barging in to an EKTS associated call from a line key. When the Multiple CA Status light is in the EKTS associated cadence, it will not display new incoming call.
Nole that an associated call in the Key Setup state will not appear on the Multiple CA key. The reason is because such a call is still in the dialing state and the user cannot barge in to it. Therefore it is best to keep the Multiple CA key available in this case to make outgoing calls.
Privacy for EKTS Calls
If your Optiset terminal has been programmed with the Privacy feature, one of the feature keys is assigned as the Privacy key. When you desire that no other EKTS group user be able to bridge into your EKTS call, simply press the Privacy key. The status light associaled with your call on all other EKTS terminals lights steady on to indicate that your call is private.
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