BT 2010, 1010, ISDN, 2015, 1015, 2-Line manual Help, Emergency Calls

Page 43

Help

Emergency Calls

The emergency services can be contacted in the UK by dialling 999, or by dialling 112, which is valid in any country that is a member of the European Community. If your Diverse base station is connected to a switchboard, you can still dial the emergency services direct on 999. This number will connect you even if call barring has been set, but YOU MUST DIAL 999 BEFORE LIFTING YOUR HANDSET FROM THE TELEPHONE UNIT.

Please note: Some switchboards can not dial out during a power failure.

If you have a problem, the following simple solutions may provide the answer.

No display appears

Check that the telephone is switched on. Check that the power unit is plugged in properly.

No dial tone

Check that the handset cord is plugged into the handset and the telephone unit. Check that the base station is switched on. If other telephones or handsets are registered on the same base, the outside line may already be in use. Wait until the call is finished and try again.

‘Search Station’ is flashing on the display or you can not link up

with the base station? Check that your Deskphone is registered to a base station.

To register your Deskphone, see page 8. Check that the power cable is connected to the telephone unit and switched on at the wall socket.

Check that the phone is within range of a base station to which it is registered.

Also check that the base station is connected to the power point and switched on at the wall socket.

The telephone does not ring

The ringer volume may be set too low. Adjust the ringer volume by following the instructions on page 22.

Telephone beeps

If ‘Search Station’ is flashing, check that you are in range of your base station.

Buzzing noise on my radio, TV,

answering machine or computer Diverse is too close, causing interference. Move it another metre away.

The radio signals from the telephone to the base station may cause unpleasant interference for people with hearing aids.

Please note

Please read the Help section in your base station user guide and if you still cannot solve your problem, please call the Diverse Helpline on

0845 7908070

HELP

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Contents User Guide At a glance For your records Page This guide Building up a phone system IntroductionUnpacking your Diverse Deskphone Important informationConnect the Deskphone to the mains power supply InstallationConnect the handset to the Deskphone Page At the Deskphone Registering your Diverse Deskphone with a base stationAt the base station Registering with Diverse 2-Line Isdn base stations DE-REGISTER Base To de-register a base from the handsetTo Exit from the menu Your Diverse Deskphone Menu DisplayMenu Buttons To use the loudspeaker Using Diverse DeskphoneTo make an external call To end a callTo store a redial number in the directory To accept an incoming callTo redial numbers To redial the last dialled numberMaking internal calls Internal Call To put an external call on hold using the Diverse IsdnQuick call transfer Using the PhonebookTo quicksearch for a name in the Phonebook Entry StoredTo delete individual entries To change an entry PhonebookTo delete all Phonebook entries To copy your Phonebook entries to another telephone When used with the Diverse Isdn base station onlyTo find out how much free space is in the Phonebook memory Available MemoryTo display the Settings menu options To change the settings on your Diverse DeskphoneTo adjust the handset volume To adjust the ringer tone To adjust the ringer volumeRinger Tone Settings To display the Local Settings menu optionsTo switch the advisory/ warning tones on/off ITALIAN, Spanish To switch the automatic backlight feature on/offTo change the language on the display ENGLISH, GERMAN, FrenchSprache Language Langue Lingua Idioma Taal To alter the sensitivity level of the baby alarmIngles English Engels Inglese Anglais Englisch Initialisation To reset the Deskphone back to original standard settingsLocal Settings ‘RESET Settings to DEFAULT’To insert a pause in a number using preparatory dialling Using the Diverse Deskphone with a switchboardTo insert a pause in a number using conventional dialling To insert a pause in a number stored in the phonebook Either when creating a new entryUsing and changing the Deskphone PIN code Additional FeaturesSecurity To operate the Quickdial function Phone LockTo block the telephone from making outgoing calls To store a Quickdial numberTo edit or cancel a stored Quickdial number Baby AlarmTo switch the baby alarm on and OFF On the phone in the baby room To switch the baby alarm OFFRegister Operating with additional base stationsAt a Diverse 1010/1015/ 2010/2015 base station At a Diverse 2-Line or Isdn base stationPress OK Change Base Name How to create a new shortcut How to use the shortcut functionShortcut function Insert Function How to view, edit or delete an entryDelete Memory How to delete all shortcutsPress the Shortcut button To check how much memory is freeList Service MaintenanceGeneral Emergency Calls HelpEnvironment Technical InformationPIN DectOffices in Europe, North America, Japan and Asia Pacific
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