BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
General information
Guarantee
Your BT Diverse 5310 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 5310, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.
The conditions of this guarantee are:
•The guarantee shall only apply to defects that occur within the 12 month guarantee period.
•Proof of purchase is provided.
•The equipment is returned to BT or its agent as instructed.
•This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
•This guarantee does not affect your statutory rights.
Within the
If you experience difficulty using the product, prior to returning your product, please read the Help section
beginning on page 49, or contact the BT Diverse Helpline on 08457 908070
for assistance.
In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
Outside the
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.
We recommend that you call the Helpline on 08457 908070 and ask for details
of our recommended repair agents.
BT Accessories and
Replacement Items
For a full range of accessories and
replacement items for BT products please call 0870 240 5522,
or visit:
GENERAL INFORMATION
BT Diverse Helpline – 08457 908 070
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