Cisco Systems 7942G Forward Incoming Calls, Park a Call Sccp, Park a Call SIP, Pick Up Calls

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Forward Incoming Calls

To forward any incoming call to the call-forward destination, for example voice mail, preset on the Cisco Unified IP phone:

•Press the DnD soft key.

Note If the call-forward destination is not set, pressing the DnD soft key disables the ringer.

Park a Call (SCCP)

Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on the system.

Note Contact your system administrator for your call park slot number.

To park a call:

•Press the Park soft key.

The Cisco Unified Communications Manager Express system automatically selects an available call park slot and displays the number on the Cisco Unified IP phone screen.

To park a call to a specific call park slot:

•Press the Transfer softkey followed by the call park slot number provided by your administrator. To retrieve a parked call:

•If your phone receives a call park notification, press the PickUp soft key followed by the asterisk (*).

•Press the PickUp soft key followed by the call park slot number.

Park a Call (SIP)

Call park allows a user to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on the system.

Note Contact your system administrator for your call park slot number.

To park a call:

•Press the Park soft key.

The Cisco Unified Communications Manager Express system automatically selects an available call park slot and displays the number on the Cisco Unified IP phone screen.

To retrieve a parked call:

•Dial the park slot extension.

To park a call to a directed call park slot:

•Press the Transfer softkey followed by the call park slot number provided by your system administrator. To retrieve a call parked at a directed call park slot:

•Dial the retrieval park-slot extension.

Pick Up Calls

To pick up a call that is on hold or a call that is ringing at another extension:

1.Press the PickUp soft key.

2.Dial the extension number of the Cisco Unified IP phone that you want to pick up. Control of the call is transferred to your phone.

To selectively pick up a call ringing at a number that belongs to a pickup group:

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Contents User Guide Overview Physical DescriptionName Description Connecting Your Phone Adjusting the Handset Rest Answer CancelLogin CallbackEnd a Call Place a CallAnswer a Call Redial a NumberManage Call Waiting Hold a CallMute a Call Retrieve Voice MessagesAdjust the Display Contrast Adjust the Volume for the Current CallAdjust the Ring Volume Select the Ring TypePark a Call SIP Forward Incoming CallsPark a Call Sccp Pick Up CallsPlace a Priority Precedence Call Whisper IntercomPriority Level of an Mlpp Call Call-Blocking Toll Bar Override Transfer a CallForward All Calls Cancel TransferTransfer to Voice Mail Place and Establish a Conference CallLive Record a Call Place a MeetMe Conference CallEnd a Conference Call Join a Shared-Line Call SccpResume a Shared Line Call SIP Enable Privacy on Shared-Line SIPHold a Shared-Line Call SIP Place a Call from Your Local DirectoryPlace a Call from Your System Speed-Dial Directory Switching an In-Progress Call to Another Phone Using SNRProgram Personal Speed-Dial Buttons Select Send Call to Mobile PhonePlace a Call from Call History Enable or Disable Single Number ReachView Call History Clear Call HistoryPress Services button and select Extension Mobility Use the Intercom FeaturePlace a Call Using Your Cisco Extension Mobility Profile Activate Do Not Disturb SccpPlace a Call from Your Personal Speed-Dial Phone Features Index Transfer a Call USA
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7942G, 7962G specifications

The Cisco Systems 7962G is a sophisticated and feature-rich IP phone designed for business environments, catering to both the needs of desk-bound users and mobile professionals. Part of the Cisco 7900 series, the 7962G stands out for its blend of advanced voice communication capabilities, user-friendly interface, and robust design.

At the heart of the 7962G's functionality is its support for Voice over IP (VoIP) technology, allowing users to make and receive high-quality voice calls over the internet. This phone is easily integrated with Cisco’s Unified Communications Manager, ensuring seamless communication within organizations. The device supports various codecs, which enhances call clarity and compresses data for efficient transmission.

One of the most appealing features of the Cisco 7962G is its multi-line capability, allowing users to manage up to six lines simultaneously. This is particularly beneficial for professionals who need to handle multiple calls at once. Each line is equipped with distinct LED indicators, making it easy to see call status at a glance.

The 7962G comes with a large, backlit display which provides clear visibility even in low-light conditions. The user interface is intuitive, enabling easy navigation through contacts, call logs, and voicemail. Users can personalize their experience, accessing features such as call forwarding, conferencing, and speed dialing, all designed to enhance productivity in the workplace.

In terms of connectivity, the Cisco 7962G is equipped with dual Ethernet ports, allowing users to connect to a network and to a computer simultaneously. This is particularly useful in reducing the number of cables needed on the desk and allows for easier access to network resources.

Another notable characteristic of the 7962G is its support for Power over Ethernet (PoE), which simplifies installation by allowing the phone to receive power directly through the Ethernet cable. This eliminates the need for separate power adapters, promoting a cleaner workspace.

The phone also supports a variety of security features, essential for protecting sensitive business communications. This includes encryption protocols to safeguard voice and data traffic.

Overall, the Cisco Systems 7962G is an excellent choice for businesses seeking a reliable and feature-rich IP phone solution. With its advanced VoIP capabilities, user-friendly interface, and robust security features, it serves as an indispensable tool in modern communication strategies, helping organizations operate more efficiently and effectively.
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