Cisco Systems 7962G, 7942G View Call History, Place a Call from Call History, Clear Call History

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Switch an in-progress Call from a Remote Destination Phone to Your Desktop Phone

1.Press Resume on your desk phone and start talking on your desk phone.

2.Hang up the call on your remote phone to disconnect the phone.

Change Your Remote Destination Phone Number

You can replace the existing remote destination phone number with a new phone number.

To change the existing remote destination phone number:

1.Press Services button and select My Phone Apps.

2.Select Single Number Reach.

3.Use << soft key to type your new remote destination phone number. Make sure you add the appropriate dialing prefix or access code (if applicable) to your remote destination number.

4.Press Submit.

Enable or Disable Single Number Reach

You can enable or disable Single Number Reach (SNR) on your phone by using the Mobility soft key.

To disable SNR, press Mobility soft key and select Disable Mobile Connect.

To enable SNR, press Mobility soft key and select Mobile Connect On.

View Call History

To view recent missed, received, or placed calls:

1.Press the Directories button.

2.Use the Navigation button to scroll and select the desired call list. Press the Select soft key, or:

Press 1 on the keypad for Missed Calls.

Press 2 on the keypad for Received Calls.

Press 3 on the keypad for Placed Calls.

3.Press the Exit soft key to return to the previous directory menu.

Place a Call from Call History

To place a call to a number in the call history list:

1.Use the Navigation button to scroll through the call history list.

2.Use the Select soft key to select a phone number. The digits appear on the phone display.

3.To dial the number as it appears on the phone display:

Press the Dial soft key.

To edit the number on the phone display before dialing:

1.Press the EditDial soft key to place the cursor at the beginning of the number on the phone display.

2.Use the keypad to edit the digits as needed. Use the backspace (<<) soft key to erase digits that you enter incorrectly.

3.Press the Dial soft key to place the call.

Clear Call History

To clear all numbers in the directory histories:

Press the Clear soft key.

Note The Clear soft key clears all call history lists. Selective clearing of call history lists is not supported.

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Contents User Guide Physical Description OverviewName Description Connecting Your Phone Adjusting the Handset Rest Login CancelAnswer CallbackAnswer a Call Place a CallEnd a Call Redial a NumberMute a Call Hold a CallManage Call Waiting Retrieve Voice MessagesAdjust the Ring Volume Adjust the Volume for the Current CallAdjust the Display Contrast Select the Ring TypePark a Call Sccp Forward Incoming CallsPark a Call SIP Pick Up CallsPriority Level of an Mlpp Call Whisper IntercomPlace a Priority Precedence Call Transfer a Call Call-Blocking Toll Bar OverrideTransfer to Voice Mail Cancel TransferForward All Calls Place and Establish a Conference CallEnd a Conference Call Place a MeetMe Conference CallLive Record a Call Join a Shared-Line Call SccpHold a Shared-Line Call SIP Enable Privacy on Shared-Line SIPResume a Shared Line Call SIP Place a Call from Your Local DirectoryProgram Personal Speed-Dial Buttons Switching an In-Progress Call to Another Phone Using SNRPlace a Call from Your System Speed-Dial Directory Select Send Call to Mobile PhoneView Call History Enable or Disable Single Number ReachPlace a Call from Call History Clear Call HistoryPlace a Call Using Your Cisco Extension Mobility Profile Use the Intercom FeaturePress Services button and select Extension Mobility Activate Do Not Disturb SccpPlace a Call from Your Personal Speed-Dial Phone Features Index Transfer a Call USA
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7942G, 7962G specifications

The Cisco Systems 7962G is a sophisticated and feature-rich IP phone designed for business environments, catering to both the needs of desk-bound users and mobile professionals. Part of the Cisco 7900 series, the 7962G stands out for its blend of advanced voice communication capabilities, user-friendly interface, and robust design.

At the heart of the 7962G's functionality is its support for Voice over IP (VoIP) technology, allowing users to make and receive high-quality voice calls over the internet. This phone is easily integrated with Cisco’s Unified Communications Manager, ensuring seamless communication within organizations. The device supports various codecs, which enhances call clarity and compresses data for efficient transmission.

One of the most appealing features of the Cisco 7962G is its multi-line capability, allowing users to manage up to six lines simultaneously. This is particularly beneficial for professionals who need to handle multiple calls at once. Each line is equipped with distinct LED indicators, making it easy to see call status at a glance.

The 7962G comes with a large, backlit display which provides clear visibility even in low-light conditions. The user interface is intuitive, enabling easy navigation through contacts, call logs, and voicemail. Users can personalize their experience, accessing features such as call forwarding, conferencing, and speed dialing, all designed to enhance productivity in the workplace.

In terms of connectivity, the Cisco 7962G is equipped with dual Ethernet ports, allowing users to connect to a network and to a computer simultaneously. This is particularly useful in reducing the number of cables needed on the desk and allows for easier access to network resources.

Another notable characteristic of the 7962G is its support for Power over Ethernet (PoE), which simplifies installation by allowing the phone to receive power directly through the Ethernet cable. This eliminates the need for separate power adapters, promoting a cleaner workspace.

The phone also supports a variety of security features, essential for protecting sensitive business communications. This includes encryption protocols to safeguard voice and data traffic.

Overall, the Cisco Systems 7962G is an excellent choice for businesses seeking a reliable and feature-rich IP phone solution. With its advanced VoIP capabilities, user-friendly interface, and robust security features, it serves as an indispensable tool in modern communication strategies, helping organizations operate more efficiently and effectively.