Topcom Balance warranty Troubleshooting, Technical dataTechnical characteristics

Page 24

Troubleshooting

10 Troubleshooting

Symptom

 

Possible cause

Solution

 

 

 

 

No display

 

Batteries uncharged

Check the position of the

 

 

 

batteries

 

 

 

 

 

 

 

Recharge the batteries

 

 

Handset turned off

Turn on the handset

No tone

 

Telephone cord badly connected

Check the telephone cord

 

 

 

connection

 

 

 

 

 

 

The line is occupied by another

Wait until the other handset

 

 

handset

hangs up

 

 

 

 

The icon

flashes

Handset out of range

Bring the handset closer to the

 

 

 

base

 

 

 

 

 

 

The base has no power supply

Check the mains connection

 

 

 

to the base

 

 

 

 

 

 

The handset is not registered on

Register the handset on the

 

 

the base

base

 

 

 

Base or handset do not ring

The ringing volume is off or low

Adjust the ringing volume

Tone is good, but there is no

The dialing mode is wrong

Adjust the dialing mode

communication

 

(pulse/tone)

 

 

 

Not possible to transfer a call

The flash time is too short or too

Change the flash time

on PABX

 

long

 

 

 

 

Telephone does not react

Manipulation error

Remove the batteries and put

when pressing the keys

 

them back in place

 

 

 

 

11 Technical dataTechnical characteristics

Standard

DECT (Digital Enhanced Cordless Telecommunications)

 

GAP (Generic Access Profile)

Frequency range

1880 MHz to 1900 MHz

Number of channels

120 duplex channels

Modulation

GFSK

Speech coding

32 kbit/s

Emission power

10 mW (average power per channel)

Range

maximum 300m in open space / 10-50m in-house

Number of handsets

Up to 5

Base power supply

230V / 50 Hz / 7,5V DC 300mA

Handset Batteries

2 rechargeable batteries AAA, NiMh 1,2V, 550mAh

Handset autonomy

200 hours in standby

Handset talk time

10 hours

Normal conditions of use

+5 °C to +45 °C

Dialing mode

Pulse / Tone

Flash time

100 or 250 ms

24

Image 24
Contents Balance V1.0 06/08INT Safety instructions Getting started Topcom Warranty SMSSafety instructions How to use this user guideGetting started EnglishInstalling the base Installing the handsetKeys / LED’s HandsetBase DisplaySymbols Navigating the menuMenu overview Menu Submenu itemsUsing the telephone Switching the handset on/offChanging the menu language Receiving a telephone callHandsfree mode Speaker volume during callMaking an internal telephone call Internal call transferUsing the alphanumerical keypad Display of call durationMicrophone mute Pause keyPhonebook To add an entry into the phonebookTo dial an entry from the phonebook To modify a name and numberCaller Identification Delete an entry from the phonebookAdjusting the ring volume Handset ring volume internal/external callsPersonalize the handset Choosing the ring melody Activation/deactivation of beepsHandset name Reset the handset Default parameters areAutomatic answer Base settings Setting the timeSetting the alarm Keypad lockSetting the dialing mode Managing multiple handsetsChanging the PIN code Flash time durationSetting up a handset on another base Removing a handsetIf your additional handset is a Topcom Balance If your handset is another modelHow to write an SMS Selecting a baseSending an SMS Read and view the list of received messages Inbox Multiple usersReceiving personal user SMS SMS settings Setting the terminal number Select the SMS centre to send SMSMemory full Troubleshooting Technical dataTechnical characteristicsSymptom Possible cause Solution Topcom Warranty CleaningDisposal of the device environment Page Return with Your Defect Product MD2500242