Univex 1856 user manual Troubleshooting

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Appendix

Troubleshooting

If you have difficulty with your telephone, please try the sug- gestions below. For Customer Service, visit our website at www. telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

My telephone	•	Make sure the power adapter is securely plugged into an
does not work		outlet not controlled by a wall switch.
at all.	•	Make sure the telephone line cord is plugged firmly into
		the telephone base and the modular wall jack.
	• Unplug the telephone’s electrical power. Wait for
		approximately 15 seconds, then plug it back in. Allow up
		to one minute to synchronize.
	•	Disconnect the telephone base from the modular jack
		and plug in a working telephone. If this telephone does
		not work, the problem is probably in the wiring or the
		local service. Call the local telephone company.

There is no dial tone.

•First, try all the above suggestions.

•The telephone line cord might be malfunctioning. Try install- ing a new telephone line cord.

•Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the telephone either, the problem is in your wiring or local service. Contact your local telephone company.

The telephone does not ring when there is an incoming call.

•Make sure the ringer is on (page 10).

•Make sure the telephone line cord and power adapter is plugged in properly (page 5).

•There may be an extension telephone on the telephone line to allow it to ring simultaneously. Try unplugging it.

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).

•Other electronic products can cause interference to your telephone.

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Contents User’s manual Congratulations Stop Table of contents PROG/MEM Quick reference guideParts checklist Avoid placing the telephone base too close to Before you installTelephone base installation Wall mounting Installation optionsTabletop installation Repeated calls Telephone settingsContrast Call historyTo set the local area codes LanguageHome area code/local area codes To set the home area codeLast number redial To adjust ringer volumeTelephone operation Making and answering callsOptions while on calls To adjust listening volumeDirectory card Timeouts and error messagesDirectory Memory capacityTo call a number in speed dial Speed dialingTo store a number in speed dial To change numbersChain dialing One-touch dialingTo store number in one-touch To call a number in one-touchInformation about caller ID with call waiting Caller ID historyHow caller ID works Caller ID historyDialing options To review the call historyTo review the call history To return a callTo delete entries Delete or copy an entryTo copy an entry into memory Memory monitor Message guard memory for power failureMessage counter Message capacityCall screening Answering system modeTo turn the answering system off To turn the answering system onTo check day and time Day & time announcementsTo set day and time To delete your outgoing announcement Outgoing announcementsTo record your outgoing announcement To play your outgoing announcementTo turn announce only on or off Announce only modeSkip or Changing feature optionsFeature options Announcement moni What is priority call code?To delete all messages Message playbackAnnouncements during message playback Options during playbackTo play back a memo To record & play memosTo record a memo To play back a memo or a telephone conversation To record & play a phone conversationTo record a phone conversation Message counter displays Message counter displaysDelete the messages Remote accessAlert tones Indicator lightsDisplay screen messages, tones & lights Screen iconsTroubleshooting Test a working telephone at the same telephone jack. If Power failure Troubleshooting Important product information Especially about telephones answering systems Especially about corded telephonesConnection and use with the nationwide telephone network FCC and Acta informationProduct identifier and REN information Hearing aid compatibility Programming/testing of emergency numbersRepair instructions Rights of the telephone companyPart 15 of FCC rules Limited warranty Limited warranty Limited warranty Technical specifications Index Action Remote access wallet card