Appendix
Troubleshooting
The answering system does not answer after the correct number of rings.
•Make sure the answering system is on. When the answer- ing system is on, the red light on the 
ON/OFF key should be lit.
•If toll saver is activated, the number of rings changes to two or four when there are new messages waiting (page 24).
•If the memory is full or if the answering system is off, the system will answer after ten rings. If the memory is full, you need to delete some old messages in order to make room for new messages.
•In some cases, the answering system may be affected by the ringing system used by the local telephone company.
The answering system does not record message.
•Make sure the answering system is on.
•If the memory is full the system will answer after ten rings and announce “Memory full. Enter the remote access code.” You need to delete some old messages in order to make room for new messages.
The messages on the answer- ing system are incomplete.
•If a caller reaches the maximum recording time of three minutes, for each message, the system will disconnect and part of the message may be lost.
•If the caller pauses for more than seven seconds, the sys- tem stops recording and disconnects the call.
•If the memory on the system becomes full during a mes- sage, the system stops recording and disconnects the call.
•If the caller’s voice is very soft, the system may stop recording and disconnect the call.
The messages on the system are very difficult to hear.
•Press 
VOLUME on the telephone base to adjust the speaker volume.
The answering system does not respond to remote com- mands.
•Make sure your remote access code is correct (page 30).
•Make sure you are calling from a
•The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.
•There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.
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