Univex 1856 user manual Power failure

Appendix

Troubleshooting

My display reads	•	You need to reset the clock (page 21).
“power failure.”
"Power failure"	•	You need to set the answering system clock (page 21).
prompts.
My caller ID	•	Caller ID is a subscription service. You must subscribe to
features are not		this service from your local telephone company for this
working properly.		feature to work on your telephone.
	•	The caller may not be calling from an area which supports
		caller ID.
	•	Both you and the caller’s telephone companies must use
		equipment which are compatible with caller ID service.
	•	If you subscribe to high-speed Internet service (Digital
		Subscriber Line - DSL) through your telephone lines, you
		must install a DSL filter between the telephone base and
		the telephone wall jack (page 6). The filter will prevent
		noise and caller ID problems caused by DSL interference.
		Please contact your DSL service provider for more
		information about DSL filters.
The system does	•	Make sure you subscribe to caller ID with call waiting fea-
not receive caller		tures services provided by the local telephone company.
ID or the system	•	The caller may not be calling from an area which sup-
does not display		ports caller ID.
caller ID during	•	Both you and the caller’s telephone companies must use
call waiting.	•	equipment which are compatible with caller ID service.
		If you subscribe to high-speed Internet service (Digital
		Subscriber Line - DSL) through your telephone lines, you
		must install a DSL filter between the telephone base and
		the telephone wall jack (page 6). The filter will prevent
		noise and caller ID problems caused by DSL interference.
		Please contact your DSL service provider for more infor-
		mation about DSL filters.
Common cure	•	If the telephone is not responding normally, try the
for electronic		following (in the order listed):
equipment.		1. Disconnect the power to the telephone base.
		2. Wait a few minutes before connecting power to the
		telephone base.
The announce-	•	When recording the announcement, make sure you
ment message is		speak in a normal tone of voice about nine inches from
not clear.		the telephone base.
	•	Make sure there is no background noise (television, music,
		traffic, etc.) when recording.

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