Avaya 4624 manual Accessing IP Telephone Features

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IP Telephone Features	5

Introduction

This chapter contains procedures for using each of the DEFINITY®phone features. Depending on how your 4624 IP Telephone was set up by your System Administrator, you can access some or all of the features discussed in this chapter using Line/Feature buttons, display menus or Access Codes.

We cover feature access methods in the next section. Following that section, a Feature List provides a reference to the descriptions and procedures for activating and using features, which follow the list in alphabetical order.

Accessing IP Telephone Features

Your IP Telephone provides three ways to access IP Telephone features:

1.Your System Administrator may have programmed some of your telephone's Line/Feature buttons to automatically access a feature when pressed. In some cases, features activated via Line/Feature buttons have a "steady green" indicator light to signify active status. When the feature is deactivated (turned off), the indicator light goes off.

2.If you don't have a button administered on your phone for a specific feature, you may be able to access a feature by entering a two or three digit access code using the number pad. Note that the procedures in this chapter often provide information about using access codes for applicable features. Your System Administrator assigns access codes.

3.Some features may also be accessed or initiated using the Display Control buttons (Menu, Exit, Right/Left Arrows) and the softkeys below the display screen. In some cases, features activated via softkeys show a carat symbol above the softkey label. When the feature is deactivated (turned off), the carat symbol no longer displays.

Whether your DEFINITY®IP telephone system uses access codes, feature buttons and/or display options, be sure to check with your System Administrator to find out your phone system’s specific configuration.

Issue 1 July 2001 5-1

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Contents Definity Page Copyright 2001, Avaya, Inc All Rights Reserved Copyright and Legal NoticesAcknowledgment Contents Call Handling Features Contents Retrieving Voice Messages IP Telephone Management Features Vi Issue 1 July Intended Audience Issue Date How to Use This DocumentAbout This Document PurposeDocument Organization Typographic Conventions Symbolic ConventionsConventions Used Related Documentation/TrainingAbout This Document Issue 1 July Introduction IP Telephone Description4624 IP Phone Page Page 4Issue 1 July Programmable Line/Feature Buttons Using Programmable Buttons2Using the Display Screen Page Call-Handling Display Mode Using the Display Screen3Upper Display Line Lower Display Line Line/Feature Button Information Display Menu ModeCall Information Navigating Display Menus 4Issue 1 July Current call is placed on hold and you hear a dial tone Call Handling Features4Conference Adding another party to a callPlacing a call on hold HoldAdding a held call to the current call Dropping the last person added to the conference callPreventing the other person on the line from hearing you MuteRedial SpeakerphoneTurning the speaker off during a call Speaker/Mute indicator above the Speaker button goes offChanging from the speakerphone to the handset Turning the speaker on during a callSending a call to another telephone Transfer6Issue 1 July Accessing IP Telephone Features IP Telephone FeaturesDEFINITYFeatures Feature ListPlacing an Abbreviated Dialing call Abbreviated Dialing ADAccount Automatic CallbackAutomatic Intercom Canceling Automatic CallbackViewing the feature programmed on a Line/Feature button Line/Feature button assignment or telephone number displaysTemporarily sending your calls to another phone Canceling Call ForwardingCall Display Call ForwardingRetrieving a parked call from another extension Call ParkCall Pickup and Directed Call Pickup Parking a call at your extensionConsult Using the Directory featureDirectory Hands Free Answer on Intercom Drop a Person from a Conference CallExclusion Group PagingHeadset On/Off Using the Inspect featureInspect Answering internal calls automatically Canceling Internal Auto AnswerInternal Auto Answer Hands Free Leave Word CallingLeaving a message without ringing an extension Canceling a Leave Word Calling messageMessage Indicator light at the extension called goes on Speaker indicator light activatesPriority Calling Pause During Abbreviated DialingPlacing a priority call Message Enter number displays Program Abbreviated DialingThen Message Change number? Yes=1 No=2 displaysButton to program displays ReleasePress 1 . The message Enter Press 2 . The message PressTurning the ringer back on Self-AdministrationRinger Off Turning the ringer offNext four features GrpPg for Group Page SAC for Display confirms the button has not been reprogrammed Display reverts to the first Select Feature menuMessage Button Programmed displays Confirmation tone indicates coverage cancellation Canceling send all callsSend All Calls Associated telephone number displays TimerStored Number View Viewing elapsed time hours, minutes, secondsWhisper Page Answer Whisper Page ActivateAnswering a Whisper Page call Whisper Page OffMessage Retrieval Retrieving Voice MessagesTo retrieve a message by dialing the voice mail system 2Issue 1 July Interpreting Ringer Tones IP Telephone Management FeaturesFeedback Handset Tones Meaning Personalizing Your Telephones Ringing Pattern Interpreting Indicator LightsSelecting a personalized ringing pattern Testing the telephones lights and display Testing Your PhoneLights and display return to normal operation IP Telephone-Compatible Headsets Using a Headset or Specialized HandsetOperating a Headset IP Telephone-Compatible Specialized HandsetsBasic Troubleshooting TroubleshootingPage Page Resetting your phone Resetting and Power Cycling the IP TelephonePower cycling the phone 6Issue 1 July