Avaya 4624 manual Retrieving Voice Messages

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Contents

■Program Abbreviated Dialing 5-13

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Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button 5-13

Programming or re-programming a single Abbreviated Dialing button on a softkey 5-14

Release 5-15

Ringer Off 5-16

Turning the ringer off 5-16 Turning the ringer back on 5-16

■Self-Administration5-16

Administering any of the above features on your telephone's available buttons 5-17

■Send All Calls 5-19

Sending all calls (except priority calls) immediately to a coverage extension 5-19

Canceling send all calls 5-19

■Stored Number (View) 5-20

Viewing either the last number dialed or a number stored on an AD button 5-20

■Timer 5-20

Viewing elapsed time (hours, minutes, seconds) 5-20

■Whisper Page (Activate) 5-21

Making an important announcement (such as an incoming call) to an extension with a call in progress 5-21

■Whisper Page Answer 5-21

Answering a Whisper Page call 5-22

■Whisper Page Off 5-22

Blocking Whisper Page on your phone (your phone must be programmed for Whisper Page off) 5-22

Chapter 6 - Retrieving Voice Messages

■Message Retrieval 6-1

To retrieve a message by dialing the voice mail system 6-1

iv Issue 1 July 2001

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Contents Definity Page Copyright and Legal Notices Copyright 2001, Avaya, Inc All Rights ReservedAcknowledgment Contents Call Handling Features Contents Retrieving Voice Messages IP Telephone Management Features Vi Issue 1 July Issue Date How to Use This Document About This DocumentPurpose Intended AudienceDocument Organization Symbolic Conventions Conventions UsedRelated Documentation/Training Typographic ConventionsAbout This Document Issue 1 July 4624 IP Phone IP Telephone DescriptionIntroduction Page Page 4Issue 1 July Using the Display Screen Using Programmable Buttons2Programmable Line/Feature Buttons Page Upper Display Line Using the Display Screen3Call-Handling Display Mode Call Information Display Menu ModeLower Display Line Line/Feature Button Information Navigating Display Menus 4Issue 1 July Call Handling Features4 ConferenceAdding another party to a call Current call is placed on hold and you hear a dial toneHold Adding a held call to the current callDropping the last person added to the conference call Placing a call on holdMute RedialSpeakerphone Preventing the other person on the line from hearing youSpeaker/Mute indicator above the Speaker button goes off Changing from the speakerphone to the handsetTurning the speaker on during a call Turning the speaker off during a callTransfer Sending a call to another telephone6Issue 1 July IP Telephone Features Accessing IP Telephone FeaturesFeature List DEFINITYFeaturesAbbreviated Dialing AD AccountAutomatic Callback Placing an Abbreviated Dialing callCanceling Automatic Callback Viewing the feature programmed on a Line/Feature buttonLine/Feature button assignment or telephone number displays Automatic IntercomCanceling Call Forwarding Call DisplayCall Forwarding Temporarily sending your calls to another phoneCall Park Call Pickup and Directed Call PickupParking a call at your extension Retrieving a parked call from another extensionDirectory Using the Directory featureConsult Drop a Person from a Conference Call ExclusionGroup Paging Hands Free Answer on IntercomInspect Using the Inspect featureHeadset On/Off Canceling Internal Auto Answer Internal Auto Answer Hands FreeLeave Word Calling Answering internal calls automaticallyCanceling a Leave Word Calling message Message Indicator light at the extension called goes onSpeaker indicator light activates Leaving a message without ringing an extensionPlacing a priority call Pause During Abbreviated DialingPriority Calling Program Abbreviated Dialing Message Enter number displaysMessage Change number? Yes=1 No=2 displays ThenRelease Press 1 . The message EnterPress 2 . The message Press Button to program displaysSelf-Administration Ringer OffTurning the ringer off Turning the ringer back onNext four features GrpPg for Group Page SAC for Message Button Programmed displays Display reverts to the first Select Feature menuDisplay confirms the button has not been reprogrammed Send All Calls Canceling send all callsConfirmation tone indicates coverage cancellation Timer Stored Number ViewViewing elapsed time hours, minutes, seconds Associated telephone number displaysWhisper Page Activate Whisper Page AnswerWhisper Page Off Answering a Whisper Page callTo retrieve a message by dialing the voice mail system Retrieving Voice MessagesMessage Retrieval 2Issue 1 July IP Telephone Management Features Interpreting Ringer TonesFeedback Handset Tones Meaning Selecting a personalized ringing pattern Interpreting Indicator LightsPersonalizing Your Telephones Ringing Pattern Lights and display return to normal operation Testing Your PhoneTesting the telephones lights and display Using a Headset or Specialized Handset IP Telephone-Compatible HeadsetsIP Telephone-Compatible Specialized Handsets Operating a HeadsetTroubleshooting Basic TroubleshootingPage Page Resetting and Power Cycling the IP Telephone Resetting your phonePower cycling the phone 6Issue 1 July