NOTE: Repeatedly pressing the TRSF key will toggle between the outside and inside party and internal extension.
RETRIEVING CALLS HELD AT ANOTHER STATION
To retrieve a line is on hold that does not appear on your keyset,
•Dial 12 plus the line number or the extension number of the station that placed the call on hold.
TRANSFERRING CALLS
You may transfer a call to another extension in one of two ways:. A screened transfer allows you to inform the other party who is calling or you can do a blind transfer without notification.
•While on a call, press the TRSF key and dial an extension number or group number.
OR
•Press a DSS key or station group key. Your call is automatically put on transfer hold.
•Hang up when you hear ringing (this is an unscreened or blind transfer).
OR
•Wait for the called party to answer and then hang up.
•To return to outside party
•Press TRSF or the CALL button or line key.
NOTES: 1. After the inside party answers, you may alternate back and forth between the parties by pressing the TRSF key.
2.You cannot transfer an intercom call by pressing a DSS key. You must press the TRSF key and dial the destination extension number.
3.When you are transferring a call to a keyset set for Voice Announce or Auto Answer, the transferred call will always ring.
TRANSFER WITH CAMP-ON
When you are transferring a call to another station and you receive a busy signal, you may camp the call on to this station. Simply hang up when you hear the busy signal. The called party will be alerted that a call is waiting for them.
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