VTech VT 9152 Case of Difficulty, Phone DOESN’T Work AT ALL, No Dial Tone

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IN CASE OF DIFFICULTY

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions,

In the US call:

VTECH COMMUNICATIONS at 1-800-595-9511.

In Canada call:

VTECH ELECTRONICS at 1-800-267-7377.

THE PHONE DOESN’T WORK AT ALL.

•Make sure the power cord is plugged in.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.

•Make sure the batteries are properly charged. If the LOW BATT indicator is slowly flashing, the battery needs charging.

•If you recently installed a new battery pack, make sure it is installed correctly.

NO DIAL TONE.

•First check all the suggestions above.

•If you still don’t hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU’RE NEAR THE BASE UNIT.

•Place the handset in the base momentarily to re-set the unit. Then press PHONE/FLASH to get a line.

•Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet.

YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU’RE AWAY FROM THE BASE UNIT.

•You may be out of range. Either move close to the base, or relocate the base unit.

•The layout of your home may be limiting the range. Try moving the base unit to the second or third floor, or to some other location.

THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.

•Ensure that the ringer is turned on.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.

•You may be too far from the base unit.

•You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

ADDITIONAL INFORMATION

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Contents Table of Contents Additional Information Important Safety Instructions Parts Check List IntroductionReplacing the Handset Batteries Recharging the Battery PackGetting Started Getting Started Setting UP Your VT Wall Mounting Handset Features and Keys Getting Started Base Unit Features and Keys Getting Started Basic Operation Using Your VT 9152 Cordless Telephone Basic Operation Call Screening from Base Unit Basic Operation Answering System OperationIntroduction USE the VT 9152 Handset to Program Your Answering SystemKEY Function Handset Layout for Answering System OperationAnswering System Setup Recording a Memo SET Base RingerSET Number of Rings Checking DAY and TimeTo Hear Your Outgoing Greeting Playback of GREETINGS, Messages and MemosRemote Operation of Your VT 9152 Answering System Remote CommandsBelt Clip Headset OperationOperation No Dial Tone Handset does not Ring When YOU Receive a CallCase of Difficulty Phone DOESN’T Work AT ALLAnswer ON/OFF Light on the Base Unit is Blinking YOU Hear Other Calls While Using Your PhoneYour Caller Fades in and OUT Your Answering System is not Recording MessagesWhat is not covered by this limited warranty? Limited Warranty StatementWhat does this limited warranty cover? How long is the limited warranty period?Other limitations How do you get warranty service?FCC Part FCC and IC RegulationsIC Industry Canada Rbrc R Seal Taking Care Ofyourtelephone MaintenanceTechnical Specifications Page Issued
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