VTech IP 5850 Answering System Operation, About Mailboxes, About Announcements

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Answering System Operation

Answering System Operation

About Mailboxes

This answering system has three voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1, 2, or 3 while the system plays the outgoing announcement. Otherwise, messages will be recorded in Mailbox 1.

About Announcements

You can record two different announcements - one for normal answering and one for when you've set the system to play the announcement only.

Use normal answering when you want the system to record callers' messages. Use Announce only when you want to give information to callers without accepting messages.

If you choose not to record an announcement, the system answers with a pre-recorded announcement.

The normal answering pre-recorded announcement says: "Hello. I'm unable to answer your call right now. Please leave your name, number and a message after the tone." The Announce Only pre-recorded announcement says: "Hello, I'm unable to answer your call right now. Please call again. Thank you."

By setting Announce Only to on or off, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering, with Announce Only turned off). See Set Announce Only on page 26 to change your announcement selection.

Record Your Announcement

NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press 1, 2 or 3 to leave a message in the appropriate mailbox. Remember to leave a few seconds blank at the end of your recorded announcement to allow callers having enough time to select a mailbox. An example of an announcement:

"Thank you for calling. To leave a message for Bob, press 1 now; to leave a message for Sue, press 2 now; to leave a message for Elmo, press 3 now; or, wait for the beep and leave your message."

The system will record your announcement for the currently selected answer mode (Normal or Announce Only). To confirm or change the answer mode, follow the directions under Answering System Feature Setup and Feature Summary on pages 25 and 26.

1.With the system set for the desired answer mode (Normal or Announce Only) press MENU until you hear "Set Outgoing Message."

2.Press REC/MEMO. After you hear "Now recording" followed by a beep, speak toward the base to record an announcement up to 90 seconds long.

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Contents Important Safety Instructions Vtech Communications INC Introduction Parts Check List Handset Layout Base Unit Layout Setup Connecting Power to Base Unit/Handset ChargerGetting Started Getting Started Setup Installation of Battery Cells in HandsetCharging of the Handset Battery Cells Connecting to Phone Line Check Battery IndicatorChecking for Dial Tone Case of Difficulty Tone/Pulse SelectionGetting Started Wall Mounting Handset and Base Indicators Basic OperationHandset Icons Description Handset LEDsBasic Operation Handset Operation Making CallsAnswering Calls Flash FunctionIntercom Call Mute FunctionCall Forward and Call Transfer Call Forward Call TransferConference Call Base OperationPhonebook Operation Storing a New EntryTinue navigating using the or as scroll Reviewing/Dialing from the PhonebookEditing a Phonebook Entry Delete a Phonebook EntryBasic Operation Call Log Caller ID Call Waiting Caller ID Call Waiting IDReviewing Caller ID Storing a Caller ID Dialing from Caller IDDeleting Caller ID Handset Settings Ringer VolumeKey to Ringer Volume Key Tone preset to onBasic Operation Handset Settings Handset Name preset as ‘VTECH’Language preset to English DialType preset toToneAnswering System Operation Audible Indicators Turn Answering System On or OffSet the Clock Answering System OperationAnswering System Operation About MailboxesAbout Announcements Record Your AnnouncementAnswering System Feature Setup Review Your AnnouncementDelete Your Announcement Default setting indicated by System OperationSet Security Code Set Audible Message AlertListen to Messages Adjust Playback Volume Delete Messages Delete a Specific MessageDelete All Old Messages in a Mailbox Record a Memo Call ScreeningCounting 1 to FlashingSteady for one second 40-99Remote Access Voice MenuAdvanced Opertion Headset Operation Belt ClipCase Of Difficulty Additional InformationCommon Cure For Electronic Equipment Maintenance Additional Information Warranty Statement What does this limited warranty cover?How long is the limited warranty period? What is not covered by this limited warranty?How do you get warranty service? Other LimitationsWarranty Statement FCC, Acta and IC Regulations VTech Communications IncFCC Part Additional Information FCC, Acta and IC Regulations FCC Part 68 and ActaProduct identifier and REN information Connection and use with the nationwide telephone networkProgramming/testing of emergency numbers Repair instructionsRights of the telephone company Hearing aid compatibilityAdditional Information FCC, Acta and IC Regulations Technical Specifications Nominal Effective RangePage Table Of Contents Advanced Operation Page Page