VTech DS3211-2 user manual How do you get warranty service?

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Appendix

Warranty

How do you get warranty service?

To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1.Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and

2.Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3.Provide your name, complete and correct mailing address, and telephone number.

Other Limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

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Contents User’s manual Congratulations Table of contents Parts checklist Getting startedTelephone base and charger installation Battery installation and charging Place in ChargerHandset layout PLAY/MENU/SELECTSkip Telephone base layout USE lightRinger tone Ringer volumeKey tone LCD language Set date/timeINDICATOR? Clear voicemailTo program the voicemail function codes Set voicemailTo program a pause To reset all voicemail function codes to default settings Home area codePredial a call VolumeMake a call Answer a callCall waiting MuteRinger mute Find handsetTo access a number in the call log while on a call To access a number in the directory while on a callChain dialing Delete from redial Redial listDial a redial entry VoicemailIntercom Multiple handset useAnswer an incoming call during an intercom call Share an outside call Directory Store a directory entry Enter NumberCharacter chart Dial a directory entry Search the directoryAlphabetical search PLAY/MENU/SELECT twiceEdit a directory entry Delete from the directoryAbout caller ID Missed calls indicator Call logMake a call log entry ready to dial Review the call logDial a call log entry To delete one entry Save a call log entry to the directoryDelete from the call log To delete all entriesCall log display screen messages Displays WhenAppendix Handset display screen messagesThere is no telephone line connected Telephone base lights Handset and telephone base indicators Handset lightsBattery indicator Handset iconsBattery Expand your telephone system Add and register a handset optionalReplace a handset Low Battery shows on screen TroubleshootingMy telephone does not work at all Charge light is off Telephone does not ring when there is an incoming callThere is no dial tone Cannot dial out My handset beeps and is not performing normallyMy caller ID features are not working properly Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Caller ID entries do not match the numbers I need to dial CONNECTING... shows in the handset screenCommon cure for electronic equipment Important safety instructions Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index 91-002341-010-100