VTech DS3211-2 user manual Cannot dial out, My handset beeps and is not performing normally

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Appendix

Troubleshooting

I cannot dial out.

•First, try all the above suggestions.

•Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges might apply).

•Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.

My handset beeps and is not performing normally.

•Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.

•Move the handset closer to the telephone base. It might be out of range.

•Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

•Charge the battery in the handset for up to 16 hours.

•Other electronic products can cause interference to your cordless telephone. Install your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.

•The handset might be out of range. Move it closer to the telephone base.

•If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by

DSL interference. Please contact your DSL service provider for more information about DSL filters.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

•Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

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Contents User’s manual Congratulations Table of contents Getting started Parts checklistTelephone base and charger installation Place in Charger Battery installation and chargingPLAY/MENU/SELECT Handset layoutSkip USE light Telephone base layoutRinger volume Ringer toneKey tone Set date/time LCD languageClear voicemail INDICATOR?Set voicemail To program the voicemail function codesTo program a pause Home area code To reset all voicemail function codes to default settingsAnswer a call VolumeMake a call Predial a callFind handset MuteRinger mute Call waitingTo access a number in the directory while on a call To access a number in the call log while on a callChain dialing Voicemail Redial listDial a redial entry Delete from redialMultiple handset use IntercomAnswer an incoming call during an intercom call Share an outside call Directory Enter Number Store a directory entryCharacter chart PLAY/MENU/SELECT twice Search the directoryAlphabetical search Dial a directory entryDelete from the directory Edit a directory entryAbout caller ID Call log Missed calls indicatorReview the call log Make a call log entry ready to dialDial a call log entry To delete all entries Save a call log entry to the directoryDelete from the call log To delete one entryDisplays When Call log display screen messagesHandset display screen messages AppendixThere is no telephone line connected Handset icons Handset and telephone base indicators Handset lightsBattery indicator Telephone base lightsBattery Add and register a handset optional Expand your telephone systemReplace a handset Troubleshooting Low Battery shows on screenMy telephone does not work at all Telephone does not ring when there is an incoming call Charge light is offThere is no dial tone My handset beeps and is not performing normally Cannot dial outHear other calls when using the telephone My caller ID features are not working properlyHear noise on the cordless handset and the keys do not work CONNECTING... shows in the handset screen Caller ID entries do not match the numbers I need to dialCommon cure for electronic equipment Important safety instructions Operating range MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsIndustry Canada Technical specifications Index 91-002341-010-100
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