VTech DS3211-2 user manual Charge light is off, There is no dial tone

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Appendix

Troubleshooting

The CHARGE light is off.

•Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cord are plugged in correctly and securely.

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

There is no dial tone.

•First, try all the above suggestions.

•Move the handset closer to the telephone base. It might be out of range.

•Charge the battery in the handset for up to 16 hours.

•The telephone line cord might be malfunctioning. Install a new telephone line cord.

•Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company.

The telephone does not ring when there is an incoming call.

•Make sure the handset ringer volume is not set to the lowest level (page 7).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset might be too far from the telephone base. Move it closer to the telephone base.

•There might be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges might apply).

•Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges might apply).

•The telephone line cord might be malfunctioning. Install a new telephone line cord.

•Re-install the battery and place the handset in the telephone base or charger.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Contents User’s manual Congratulations Table of contents Parts checklist Getting startedTelephone base and charger installation Battery installation and charging Place in ChargerHandset layout PLAY/MENU/SELECTSkip Telephone base layout USE lightKey tone Ringer volumeRinger tone LCD language Set date/timeINDICATOR? Clear voicemailTo program a pause Set voicemailTo program the voicemail function codes To reset all voicemail function codes to default settings Home area codePredial a call VolumeMake a call Answer a callCall waiting MuteRinger mute Find handsetChain dialing To access a number in the directory while on a callTo access a number in the call log while on a call Delete from redial Redial listDial a redial entry VoicemailAnswer an incoming call during an intercom call Multiple handset useIntercom Share an outside call Directory Store a directory entry Enter NumberCharacter chart Dial a directory entry Search the directoryAlphabetical search PLAY/MENU/SELECT twiceEdit a directory entry Delete from the directoryAbout caller ID Missed calls indicator Call logDial a call log entry Review the call logMake a call log entry ready to dial To delete one entry Save a call log entry to the directoryDelete from the call log To delete all entriesCall log display screen messages Displays WhenAppendix Handset display screen messagesThere is no telephone line connected Telephone base lights Handset and telephone base indicators Handset lightsBattery indicator Handset iconsBattery Expand your telephone system Add and register a handset optionalReplace a handset My telephone does not work at all TroubleshootingLow Battery shows on screen There is no dial tone Telephone does not ring when there is an incoming callCharge light is off Cannot dial out My handset beeps and is not performing normallyHear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneMy caller ID features are not working properly Common cure for electronic equipment CONNECTING... shows in the handset screenCaller ID entries do not match the numbers I need to dial Important safety instructions Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartIndustry Canada Technical specifications Index 91-002341-010-100
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