VTech CS6519-2, CS6519-14, CS6519-17, CS6519-16, CS6519-15, CS6519-19 user manual Appendix

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Appendix

Troubleshooting

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).

•The telephone line cord may be defective. Install a new telephone line cord.

•Remove and install the battery again and place the handset in the telephone base.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

There is interference during a telephone conversation..

My calls fade out when I am using the cordless handset..

•The handset may be out of range. Move it closer to the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

•The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

•Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact

your telephone service provider (charges may apply). Appendix

•If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

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Contents User’s manual Congratulations Table of contents Index Getting started Parts checklistTelephone base and charger installation Battery installation Displays Put in charger Battery chargingTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationUSE light Telephone base layoutHandset layout VolumeQUIET# To enter the handset menu Telephone settingsUsing the menu Ringer volumeRinger tone Quiet modeTo set the duration and turn on the quiet mode To turn off the quiet modeSet date and time Press Select to choose LCD language LCD languageTo set your voicemail number Voicemail numberClear voicemail To manually turn off these indicatorsHome area code Key toneDial mode Telephone operation Temporary ringer silencing VolumeMute Call waitingTo delete a redial entry Temporary tone dialingRedial To review and dial a redial entryCheck voicemail To access a number in the directoryTo access a number in the caller ID log To access a number on the redial listWeb address Transfer a callCalling HS X and then Transferred Find handset To start pagingTo end paging Multiple handset use Join a call in progressTo share an outside call Calling HS IntercomAnswer an incoming call during an intercom call INT needs 2 HSCall transfer using intercom About the directory DirectoryPress Select to choose Add contact Add a directory entryDirectory Review and dial from the directory Alphabetical searchTo start an alphabetical search Delete a directory entry Edit a directory entryAssign a speed dial entry Speed dialClear SD #X? Reassign a speed dial entryDial a speed dial number Delete a speed dial entryCaller ID About caller IDInformation about caller ID with call waiting Caller ID log Missed call indicatorReview and dial from the caller ID log Memory matchView dialing options Displays Edit name To delete all entries Delete the caller ID log entriesCaller ID log screen messages To delete an entryTo register a handset AppendixExpand your telephone system Add and register a handsetTo deregister all handsets Replace a handsetScreen messages No BatteryAppendix Handset icons Handset and telephone base indicatorsHandset lights Telephone base lightsPage My cordless handset isn’t performing normally TroubleshootingLow battery shows on the handset screen Telephone does not ring when there is an incoming callAppendix Hear noise on the cordless handset and the keys do not work Experience poor sound quality when using the speakerphoneHear other calls when using the telephone My caller ID features are not working properlyTelephone does not receive caller ID while on a call Out of range or no pwr at base shows on the handset screenCannot retrieve voicemail messages Common cure for electronic equipment Important safety instructions Battery ECO mode MaintenanceOperating range Rbrc seal FCC Part FCC, Acta and IC regulationsIndustry Canada To activate the CEC battery charging testing mode Mesures de sécurité importantes For C-UL compliance onlyConservez CES Instructions Propos des téléphones sans fil What does this limited warranty cover? Limited warrantyHow do you get warranty service? Technical specifications Index Index
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