VTech CS6519-17, CS6519-2, CS6519-14 Experience poor sound quality when using the speakerphone

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Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the telephone base..

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by

DSL interference. Contact your DSL service provider for more information about DSL filters.

•You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If you plug your phone in with a modem or a surge protector, plug the phone (or modem/ surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone may have better reception in a high area.

•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

I experience poor sound quality when using the speakerphone..

•For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up.

I hear other calls when using the telephone..

•Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider.

I hear noise on the cordless handset and the keys do not work..

• Make sure the telephone line cord is plugged in securely.

My caller ID features are not working properly..

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

•The caller may not be calling from an area which supports caller ID.

•Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.

•The caller ID information shows after the first or second ring.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

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Contents User’s manual Congratulations Table of contents Index Parts checklist Getting startedTelephone base and charger installation Battery installation Battery charging Displays Put in chargerInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onTelephone base layout USE lightVolume Handset layoutQUIET# Telephone settings Using the menuRinger volume To enter the handset menuQuiet mode To set the duration and turn on the quiet modeTo turn off the quiet mode Ringer toneSet date and time LCD language Press Select to choose LCD languageVoicemail number To set your voicemail numberTo manually turn off these indicators Clear voicemailKey tone Home area codeDial mode Telephone operation Volume MuteCall waiting Temporary ringer silencingTemporary tone dialing RedialTo review and dial a redial entry To delete a redial entryTo access a number in the directory To access a number in the caller ID logTo access a number on the redial list Check voicemailTransfer a call Web addressCalling HS X and then Transferred To start paging Find handsetTo end paging Join a call in progress Multiple handset useTo share an outside call Intercom Answer an incoming call during an intercom callINT needs 2 HS Calling HSCall transfer using intercom Directory About the directoryAdd a directory entry Press Select to choose Add contactDirectory Alphabetical search Review and dial from the directoryTo start an alphabetical search Edit a directory entry Delete a directory entrySpeed dial Assign a speed dial entryReassign a speed dial entry Dial a speed dial numberDelete a speed dial entry Clear SD #X?About caller ID Caller IDInformation about caller ID with call waiting Missed call indicator Caller ID logMemory match Review and dial from the caller ID logView dialing options Displays Edit name Delete the caller ID log entries Caller ID log screen messagesTo delete an entry To delete all entriesAppendix Expand your telephone systemAdd and register a handset To register a handsetReplace a handset To deregister all handsetsNo Battery Screen messagesAppendix Handset and telephone base indicators Handset lightsTelephone base lights Handset iconsPage Troubleshooting Low battery shows on the handset screenTelephone does not ring when there is an incoming call My cordless handset isn’t performing normallyAppendix Experience poor sound quality when using the speakerphone Hear other calls when using the telephoneMy caller ID features are not working properly Hear noise on the cordless handset and the keys do not workOut of range or no pwr at base shows on the handset screen Telephone does not receive caller ID while on a callCannot retrieve voicemail messages Common cure for electronic equipment Important safety instructions Battery Maintenance ECO modeOperating range Rbrc seal FCC, Acta and IC regulations FCC PartIndustry Canada To activate the CEC battery charging testing mode For C-UL compliance only Mesures de sécurité importantesConservez CES Instructions Propos des téléphones sans fil Limited warranty What does this limited warranty cover?How do you get warranty service? Technical specifications Index Index
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