VTech MI6889 user manual Troubleshooting

Troubleshooting

Problem	Suggestion
My caller ID isn’t	• Caller ID is a subscription service. You must subscribe to this service for this feature to work
working.		on your phone.
	• Your caller must be calling from an area that supports caller ID.
	• Both you and your caller’s telephone companies must use caller ID compatible equipment.
My answering	• Make sure system is turned ON (the ANS ON/OFF key is illuminated).
machine is not	• Make sure the announce only feature is set to OFF.
recording messages.
I cannot hear recorded	• Using the telephone base volume control, raise the volume to a comfortable listening level.
messages.
CL is flashing in	•	You need to set the day and time. Refer to the section(s) on setting day and time in this
the telephone base		user’s manual.
message display	• Make sure announce only feature is set to OFF.
window.
Common cure for	If the unit does not seem to be responding normally, then try putting the handset in its telephone
electronic equipment.	base. If it does not seem to respond, do the following (in the order listed):
	1.	Disconnect the power to the telephone base.
	2.	Disconnect the handset battery, and spare battery, if applicable.
	3.	Wait a few minutes.
	4.	Connect power to the telephone base.
	5.	Re-install the battery(ies).
	6.	Wait for the handset to re-establish its link with the telephone base. Allow up to one minute
		for this to take place.

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