VTech MI6889 user manual Get noise, static

Troubleshooting

Problem	Suggestion
I get noise, static,	•	Other cordless phones and 802.11 wireless routers that are used for home computer networks
or weak signal even		both use internal radios to communicate. The radios may interfere with one another. You can
when I’m near the		improve the performance of your cordless phones and your router by:
telephone base.		a. positioning your new phone as far away as possible from any other existing cordless
		telephone system that is already installed in your home to avoid the two systems interfering
		with each other.
		b. positioning your telephone base as far as possible from your router, computer or any other
		computer devices.
		c. selecting channels four through 10 for your router (refer to your router’s user manual for
		more information).
	•	Other electronic products can cause interference with your cordless phone. Try installing
		your phone as far away from these types of electronic devices as possible: wireless routers,
		radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
		computers, kitchen appliances and other cordless phones.
	•	Microwave oven operates on the same frequency as your phone. It is normal to experience
		static on your phone while the microwave oven is running. Do not install this phone in the same
		outlet or near the microwave oven.
	• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
		protector) into a different location. If this solves the problem, re-locate your phone or modem
		farther apart from one another, or use a different surge protector.
	• Relocate your phone to a higher location. The phone will likely get better reception not installed
		in a low area.
	•	If the other phones in your home are having the issue, the problem is in your wiring or local
		service. Contact your local telephone company (charges may apply.)
		www.vtechphones.com	47

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